Database Support Engineer (EMEA)

Supabase

EMEAPosted Oct 26, 2026Discovered via the company's careers siteMatch locked

RemoteFull-Time7+ years expTechnical Support

About Supabase

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.

About the Role

We're looking for an experienced

Database Support Engineer

to join our Support Team and help developers unblock complex issues, build more reliably, and get the most out of the Supabase platform. You'll work closely with customers and engineering, helping us improve product quality and developer experience based on real-world usage. This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions.

What You’ll Be Responsible For

In this role, you'll: •

Investigate and resolve

advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries. •

Provide consultative, proactive advice

to optimize workloads, avoid common pitfalls, and offer tailored advice to our most advanced users. •

Reproduce bugs

, isolate root causes, propose workarounds, and escalate to engineering with solid reproduction steps. •

Ask smart, targeted questions

that turn incomplete reports into actionable cases. •

Communicate clearly and empathetically

with users of all levels - especially during high-impact or time-sensitive situations. •

Spot patterns

across tickets and recommend improvements to documentation, tooling, and the product itself. •

Mentor junior team members

and help raise the overall bar for support quality.

You Might Be a Good Fit If

•

Experience

You have 7+ years in technical support, databases, backend engineering, SRE, or a similar field. •

Postgres Expertise

You know PostgreSQL deeply - autovacuum behavior, WAL growth, long-running transactions, table bloat, and other internals. •

Performance

You're strong in high-performance SQL and query optimization. •

Troubleshooting

You're comfortable troubleshooting complex setups, including multi-tenant schema patterns and distributed system behavior. •

Technical Skills

You can debug Edge Functions when failures get tricky.

• You've handled data migration issues (pg_dump/restore, schema drift, failed migrations) and know how to recover safely.

• You have hands-on experience with cloud hosting providers like AWS.

• You're comfortable in terminal and Linux environments.

•

Mindset

You thrive in high-volume situations and can form and test assumptions quickly.

Timezones & Logistics

•

Status

Full-time position. •

Location

Required residency/location within

EMEA time zones

(we do not believe in the sustainability of overnight shifts).

What We Offer

•

Fully Remote

We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. •

ESOP

Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we're building together. •

Tech Allowance

Use this budget to set up your ideal work environment - laptop, monitor, headphones, or whatever helps you do your best work. •

Health Benefits

Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family's health are important to us. •

Annual Off-Sites

Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It's a highlight of our year. •

Flexible Work

We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. •

Professional Development

Every team member receives an annual education allowance to spend on learning - courses, books, conferences, or anything that supports your growth.

About the Team

Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.

• ~400 team members

• 60+ countries

• 20+ languages spoken

• Over $1B raised (including our $500M Series F)

• 540,000+ community members

We move fast, build in public, and use what we ship. If it's in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support - not replace - existing tools and communities.

Skills

postgresqlawslinuxsqlsre

Who can apply

The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.

Read automatically from the employer's posting text. Always confirm with the employer — requirements can change after a job is published.