Data Center Engineer

This role will require you to be available for the following late shift schedule, which is subject to change. This is a 2nd shift position, Tuesday through Saturday. The role follows a 5-day, 8-hour workweek, with shifts scheduled between Tuesday and Saturday. Standard 2nd shift hours are 2:00pm to 1 1p m.

US Holiday coverage may be required.

Please note: The role may be eligible for a shift differential of 10% depending on the shift worked.

In this role, you will be responsible for:

• Install and maintain servers, network devices, storage systems, and associated cabling and cross connectivity

• Perform structured cabling (copper, MMF, SMF), including testing, routing, labeling, and documentation

• Execute daily MAC tasks including equipment installs, moves, and rack/cable upgrades

• Be our hands and eyes in the data center and report any environmental issues (power, cooling, temperatures) and escalate to management and the provider

• Work with Engineering and NOC teams to troubleshoot hardware, application and connectivity issues directly and via Jira tickets

• Generate and maintain equipment inventories, rack elevations, cable maps, and documentation standards

• Respond to datacenter incidents including hardware failures and cabling issues

• Support new equipment rollouts and datacenter expansion projects

• Assist with vendor coordination, shipping/receiving, RMAs, and onsite service activities

• Support the ongoing development and improvement of our global datacenter operations standards

• Participate in on-call coverage and shift rotations

• Research new Data Center infrastructure equipment advancements and recommend changes as needed to management

• Demonstrated ability to deliver high-quality, consistent, reliable work and a strong sense of ownership in supporting critical operations

The ideal candidate will have:

• 5+ years' experience in datacenter support including:

• Racking, removing, cabling and troubleshooting server, storage, and network equipment in colocation environment

• MAC work which includes installing/moving equipment and cabling on a large-scale basis

• The candidate will need to be proficient in cable plant design and troubleshooting (Copper/MMF/SMF) as well as proficient in the industry standard testing tools

• Basic working knowledge of HVAC, power, fire, building security systems operations, and safety

• Working knowledge of telecommunications technologies, systems, and circuits

• Ability to lift up to 75 lbs and work inside datacenter environments for extended periods

• Ability to work independently and manage multiple tasks and projects

• Ability to work well in a dynamic team-oriented environment

• Excellent written and verbal communication skills with a strong attention to detail

• Ability to multitask and manage multiple projects

• Team player, desiring to be part of a high-performance team with dynamic responsibilities

• Perform other duties as assigned by management

• Must be willing and flexible to work different shifts (as needed to support the business needs) for short-to-long-term periods of time as well as participate in the On Call support rotation

This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.