DATA CAPTURER
Kabstrading Co
Durban, eThekwiniPosted Discovered via the company's careers siteMatch locked
Full TimeCustomer Services Jobs
About the role
Responsibilities Live Monitoring: Continuously track agent activity through the workforce management system, observing login/logout times, call duration, breaks, and current status against their scheduled plan. Alerting and Escalation: Trigger notifications when agents deviate significantly from their schedule, including long breaks, excessive time on hold, or unexpected absences, and elevate issu
Not included in the source posting: about the role, what you'll do, qualifications, benefits.
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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