Data Analyst

• Analyse partner and customer behaviour to inform the development of enterprise and retail solutions.

• Translate complex analysis into clear, compelling insights and practical recommendations for technical and non-technical audiences.

• Produce high-quality analytical deliverables, dashboards, reports and presentations that help senior stakeholders and external partners make informed decisions.

• Work closely with Data Scientists to structure analytical approaches, interpret findings and draw meaningful conclusions from large and complex datasets.

• Collaborate across Data, Product and Design to ensure insight is embedded into decision making from early exploration through to delivery.

• Help define how we measure success across TPS products and partner solutions.

• Contribute to a growing Data organisation that includes Data Science, Machine Learning, Data Engineering, Business Intelligence and Data Product Management.

• Support the development of innovative retail and enterprise solutions that help shape the future of rail.

• Experience using analytics to support business decisions, answer complex commercial questions and identify opportunities for improvement.

• Strong SQL skills and confidence working with large datasets to produce accurate, reliable and well-structured analysis.

• Some experience using AI to responsibly accelerate your coding for analysis, as well as basic automation of day-to-day work processes

• The ability to structure analytical work clearly, navigate ambiguity and turn complex findings into actionable recommendations.

• Experience communicating insight to a range of audiences, including senior stakeholders, partners and colleagues from technical and non-technical backgrounds.

• Strong data visualisation skills, ideally using Python or tools such as Tableau, Power BI, or similar.

• A thoughtful approach to storytelling, with the ability to create polished deliverables that make insight easy to understand and act on.

• Strong organisational skills, with the ability to manage multiple analytical work streams and balance competing priorities.

• You may also have experience with DBT or modern data transformation workflows

Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy. Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do:

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• We're building the future of rail

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• We focus on every customer, partner and journey

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• We're one team

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• We make a positive impact

We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn , Instagram and Glassdoor !