People Operations Advisor
About us
Great journeys start with Trainline 🚄
Introducing the People Team at Trainline 👋
As a People Operations Advisor at Trainline, you will...🚅
Provide high-quality first-line support to Trainliners
Produce and maintain accurate people data,
Deliver change
Work with People Business Partners to support cyclical People processes
Support the preparation, validation, and processing of the monthly UK payroll,
Deliver day-to-day benefits administration,
Manage employee lifecycle administration,
Process People-related invoices and purchase orders accurately,
Support and manage the improvement, implementation, and documentation of People policies,
We'd love to hear from you if you have...🔍
- You bring a solid foundation in People Operations and are motivated to continue learning and developing in a fast-moving, tech-enabled environment.
- Working understanding of HR best practices, employment law, and core HR processes, with the ability and curiosity to stay up to date with regulatory change.
- Experience supporting payroll administration, including maintaining payroll data, running checks, and a working understanding of UK tax, NI, and statutory requirements.
- Comfortable working with HR systems (ideally HiBob or similar HRIS), with a genuine interest in using technology to improve People processes.
- Data-literate, with the ability to produce, interpret, and validate reports, ensure data quality, and use insights to support People Partners and business needs
- Exposure to process and ways-of-working improvement, such as documenting workflows, testing system enhancements, refining templates, or supporting change implementation.
- Strong attention to detail, particularly when handling people data, contracts, payroll inputs, or employee records.
- Clear and professional verbal and written communication skills, with the ability to explain policies and processes confidently.
- Strong organisational and time-management skills, able to manage competing priorities, balance BAU and project work, and work to agreed SLAs.
- Confident using Microsoft Office or Google Workspace, particularly Excel / Sheets for data handling and reporting.
We're looking for a team player with a 'roll your sleeves up' attitude. A self-starter with a helpful, people-orientated demeanour and a high degree of integrity and confidentiality, someone itching expand upon their HR and payroll experience. Super-strong organisation and interpersonal skills are essential, and you'll also bring the ability to work at pace and with agility.
An HR qualification isn't necessary - as long as you can demonstrate your interest in HR and show a comprehensive understanding of HR processes and policies, we'll provide you with the necessary professional development to make you an HR superhero.
This is fantastic opportunity for someone who is passionate about HR, keen to work in a fast-moving, forward-thinking technology business, and looking to develop their career. This is a UK-based role, but we also support offices in France, Spain and Italy. Experience working with employees in these countries would be helpful, but is not essential.
More information
Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy. Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do:
- 💭
Think Big
- We're building the future of rail
- ✔️
Own It
- We focus on every customer, partner and journey
- 🤝
Travel Together
- We're one team
- ♻️
Do Good
- We make a positive impact
We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn , Instagram and Glassdoor !
Not included in the source posting: benefits.
Skills
Who can apply
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