Customer Support Team Leader
Outsource-X Pty
Cape Town Region, Western CapePosted 4 days agoDiscoveredMatch locked
Full-timeCustomer Services Jobs
About the role
We are looking for a motivated and results-driven Customer Support Team Leader to lead a team of up to 10 Customer Support Agents. Key Responsibilities Manage daily team performance and ensure KPIs and service targets are achieved. Coach, motivate and support agents to improve performance. Monitor customer interactions and ensure quality and compliance standards are maintained. Track productivity,
Not included in the source posting: about the role, what you'll do, qualifications, benefits.
Who can apply
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