Customer Support Team Leader: Grow People, Drive Results
Outsource-X Pty
Cape Town Region, Western CapePosted 4 days agoDiscoveredMatch locked
Full-timeCustomer Services Jobs
About the role
Outsource-X Pty in Cape Town is seeking a motivated Customer Support Team Leader to oversee a team of up to 10 agents. You will drive performance against KPIs and quality targets, coach staff, and manage escalations to deliver exceptional service. The ideal candidate will have strong leadership, experience with CRM systems (Zendesk, HubSpot, Salesforce) and proven ability to improve customer outco
Not included in the source posting: about the role, what you'll do, qualifications, benefits.
Skills
hubspotsalesforce
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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