Customer Services Officer - Operation & Property Handover
Hong Kong Housing Society
Eastern, Hong Kong IslandPosted Discovered via the company's careers siteMatch locked
Contract2+ years expCustomer Services
The Job
- 2-year Contract
- Perform defects checking for flat takeover and handover work of all newly built units;
- Monitor all defect rectification works are conducted on time, and ensure the company's interest is protected at all times;
- Handle and follow up on customer enquiries and complaints, to ensure that all customers are well served promptly, courteously and professionally;
- Work with the various team in planning and implementing the handover of the new developments;
- Perform logistics, administrative and clerical support duties;
- Assist in managing sales arrangement and operation;
- Undertake any other duties assigned by the supervisor.
The Person
- Diploma holder or above with a minimum of two years of relevant experience in property takeover, handover and customer service.
- Experience in the handover of large-scale residential properties is a definite advantage.
- Dedicated to work, good communication and interpersonal skills;
- Good spoken and written English and Chinese (Cantonese and Mandarin);
- Proficient PC skills in MS Office(Excel, Word, PowerPoint) and Chinese word processing;
- 5.5 days work per week and shift duty required;
- Willing to work on irregular hours and weekends or public holidays as necessary.
Not included in the source posting: about the role, what you'll do, qualifications, benefits.
Skills
excel
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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