Customer Service Representative
Stryker
Sydney, AustraliaPosted about 7 hours agoDiscoveredMatch locked
Full time
About the role
Work Flexibility: Hybrid or Onsite
Are you ready to make a real impact in healthcare while building strong relationships with hospitals and internal teams? If you thrive in fast-paced environments, love solving problems, and have an eye for process improvement, this role is for you!
At Stryker, we hire for
talent, not just experience
. Our top performers come from diverse backgrounds - customer service, healthcare administration, hospitality, retail, and more. Whether you're transitioning from another field or looking to grow your career in medical technology, this could be the perfect fit.
About the Role
As a
Customer Service Representative
, you'll be the trusted point of contact for hospitals, healthcare administrators, and internal stakeholders. This role goes beyond answering calls - it's about investigation, collaboration, and driving process improvements that enhance patient care.
Your responsibilities will include
- Serving as a key liaison between hospitals, internal sales reps, marketing, and other stakeholders
- Managing inquiries and resolving issues with professionalism and care
- Investigating complex cases and identifying opportunities for process improvement
- Maintaining accurate records and ensuring compliance with internal systems
- Collaborating across teams to deliver exceptional customer experiences
Why Join Us?
We don't just offer jobs - we build careers. As a global leader in medical technology, we provide:
•
Career development
Continuous training and progression opportunities
•
Financial wellbeing
Healthcare, insurance, and financial benefits
•
Paid parental leave
Support for your growing family
•
Volunteer days
Paid time off to give back
•
Award-winning culture
Work with a high-performing, supportive team
•
Flexible working arrangements
and access to onsite gyms in most offices
•
Employee benefits
Discounts, health care, insurance, and wellbeing programs
Who You Are
To succeed in this role, you'll need to demonstrate:
•
Teamwork
Build strong relationships and communicate effectively
•
Attention to detail
Accuracy and compliance are key
•
Adaptability
Thrive in fast-paced, high-pressure environments
•
Problem-solving
Investigate issues and find solutions quickly
•
Integrity
Do the right thing - even when no one's watching
•
Passion for healthcare
Be driven to make a difference every day
Requirements
- Full Australian working rights
- Strong communication and interpersonal skills
- Ability to manage multiple priorities and stay calm under pressure
- Experience in customer service or stakeholder management preferred
If you're interested in applying to the role, can you please write a few lines at the top of your CV answering, "Why do you want to join Stryker?"
If this role sounds like a good fit, please apply below!
Travel Percentage: None
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
Read automatically from the employer's posting text. Always confirm with the employer — requirements can change after a job is published.