Customer Service Advisor - Financial Banking | Cape Town
Digicall Group
Cape Town Region, Western CapePosted Discovered via the company's careers siteMatch locked
Full-timeCustomer Services Jobs
About the role
SKILLS & KNOWLEDGE * Excellent verbal and written communication skills (English, Sesotho, isiNdebele, Shona, Chichewa) * Computer literate (MS Office & CRM/contact centre systems experience) * Excellent understanding of Key Performance Indicators (KPIs), including * productivity, quality and adherence * Excellent understanding of contact centre telephony systems and dialler functionality * Strong
Not included in the source posting: about the role, what you'll do, qualifications, benefits.
Who can apply
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