Customer Project Manager

Join us as a Customer Project Manager, where you'll lead complex customer projects from start to finish. This role offers the chance to drive efficiency, manage diverse teams, and deliver exceptional results in a dynamic, global environment.

• For the right candidate, we will potentially support a relocation stipend to offset costs (not a full relocation pacage)

Responsible for managing large customer project orders from initiation to closeout. Ensures alignment with customer requirements, including drawings, specifications, and bill of materials. Acts as the primary customer contact throughout the project lifecycle.

• Collaborate with Field Sales and internal teams to validate purchase orders and technical/commercial details.
• Oversee full project process: order prep, manufacturing release, shipment, post-shipment support, and financial reconciliation.
• Develop and manage project schedules, ensuring customer expectations are met.
• Coordinate with manufacturing and third-party vendors.
• Lead project execution through kickoff meetings, technical exchanges, and progress tracking.
• Monitor project performance, resolve issues, and ensure timely task completion.
• Recommend alternative products to enhance customer value.
• Foster positive customer relationships through effective problem-solving.
• Attend all site construction meetings every day in person
• Take all admin burdens off FSR's so they can focus on the equipment
• Manage onsite spare parts inventory
• Manage coordination with the plants for warranty issues
• Center/liaison for SE for all site communication

• advanced level; managing competing demands across multiple projects and stakeholders

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• intermediate level; leading end-to-end delivery of mono-technology and multi-system integration projects

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• intermediate level; fostering relationships and ensuring exceptional customer experiences

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• intermediate level; conducting assessments and implementing mitigation strategies

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• intermediate level; driving cost reduction while maintaining or improving delivery quality

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• intermediate level; coordinating effectively with local and global teams and stakeholders

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• intermediate level; making sound decisions in ambiguous situations with minimal supervision

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• intermediate level; overseeing project financials and ensuring alignment with business objectives

• Must be on-site in Port Washington, Wisconsin
• 4-year degree, or equivalent experience. Industry experience a plus.
• 5+ years of Project Management/Engineering experience and/or 5+ years of Field or technical experience.
• Familiar with Data Center Commissioning and levels of activities
• PMI and CAPM certification a plus
• Good understanding of LVS and ability to read drawings, SLD, and ability to converse technically with FSR's and the construction team
• Physically capable of working in active construction environments, including navigating terrain, walking long distances, and wearing required personal protective equipment (PPE).
• Strong leadership skills with the ability to guide teams and drive results independently
• Strategic thinker who balances big-picture vision with hands-on execution
• Excellent stakeholder management abilities and comfort navigating complexity with confidence
• Proactive, solutions-oriented mindset focused on continuous improvement and innovation

• High-visibility role where your work directly impacts customer success and business outcomes
• Opportunity to lead diverse, global teams across cutting-edge projects and technologies
• Collaborative culture that values autonomy, professional judgment, and career development
• Dynamic environment with exposure to both Capex and Opex initiatives

Ready to make your mark? Apply today and lead projects that matter!

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: "We see you. We value you". It's more than just pay and benefits- it's a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this U.S. based position, the expected pay range is USD 117,600 - USD 176,400 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you'll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.

Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.

Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.

Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation , youth education initiatives, and military leave benefits.