Customer Project Manager (Arizona, New Mexico, Texas, California)

Drive high-impact healthcare delivery at Philips as a Customer Project Manager, leading multiple complex end-to-end patient monitoring, therapeutic care, IT, and capital equipment implementations while guiding cross-functional clinical and technical teams to achieve seamless, statement-of-work-driven outcomes and an exceptional customer experience.

Your role:

• Coordinate, lead, and motivate cross‑functional internal and external sales, clinical, and technical teams in partnership with hospital‑assigned project managers and key stakeholders.
• Develop and manage comprehensive project plans using Philips project management methodology and tools.
• Create and maintain detailed work breakdown structures (WBS) to define scope, deliverables, and execution timelines.
• Lead change, risk, communication, stakeholder, and resource management planning to ensure project alignment and issue mitigation.
• Ensure projects are delivered in accordance with the statement of work, driving successful implementation and a positive customer experience.

You're the right fit if:

• You've acquired 2+ years of experience in IT project management (healthcare environment is preferred). Project management and/or Lean certifications are a big plus.
• Your skills include 4+ years of experience with MS Project, MS Office Suite, Salesforce.com and other standardized Project Management tools and documentation.
• You have at least a bachelor's degree in a clinical field, computer science, information technology, project management, a similar field or 6+ years of relevant experience.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.
• You have strong written and verbal communication skills with the ability to influence diverse project stakeholders through effective leadership while maintaining a high level of organization and attention to detail. Up to 75% travel is required.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.

This is a field role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

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