Customer Care Coordinator: E-Commerce and Concept
Adzuna
Greyville, DurbanPosted Discovered via the company's careers siteMatch locked
Full TimeLogistics & Warehouse Jobs
About the role
Duties and responsibilities:E-Commerce Customer Care:Respond promptly to Gorgias Live Chat and email queries before and after purchaseResolve all customer issues from start to finish, ensuring a positive experienceAdhere to customer care SOPsArrange and process customer returns/exchanges, coordinating with warehouse and OpsAdministratorEscalate non-standard return issues to Operations Manager for
Not included in the source posting: about the role, what you'll do, qualifications, benefits.
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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