Collateralized Loan Obligation (CLO) Client Management Lead
About the role
Job Description
Essential Responsibilities
- Instrumental in the profitability and growth of CLO organization by maintain service levels on current clientele via Client Oriented Relationship Excellence (C.O.R.E.)
- Serve as an expert resource for complex problem solving related to CLO administration and client escalation issues. Deep knowledge of the CLO industry and trustee business, U.S. Bank processes and systems. (SWP, CTAO, CDOs, Arcaria)
- Manage a Client Management team by driving increased business and revenue, controlling costs, and reducing expenses.
- Provide strategic direction and leadership to pursue objectives of unit(s) including process standardization and efficiencies. Manages team to maintain compliance with key performance metrics.
- Manage direct and in direct reports by portfolio/deal load balancing, staffing, hiring, training. Actively managing portfolio pipeline via Salesforce.
- Actively ensures compliance with the U.S. Bank Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, policies and procedures.
- Actively participates in any required corporate and business line training in these areas. Follows account opening procedures and understands and follows internal suspicious activity referral requirements and processes, as required for this position.
- Actively works with customers to understand each customer's normal account activity, as appropriate for this position.
Accountabilities
- Decisions are made in conjunction with major corporation programs, plans or strategies. Independent action is normally required although other division or senior managers are usually consulted before final action is taken.
- Probable errors would have a material effect on major functions of the corporation.
Basic Qualifications
- Bachelor's degree or equivalent combination of education and experience.
- 8+ years of CLO experience
- 3+ years of management experience
- Minimum 7 years of experience in trust administration, fixed income investments, or broadly syndicated loans
Preferred Skills/Experience
:
- Strong interpersonal, verbal, and written communication
- Excellent problem-solving, conflict management, and negotiation skills
- Ability to perform multiple tasks and meet established deadlines
- Advanced knowledge of relationship management, account management, corporate trust operations, and legal regulations
- In-depth knowledge of structured finance transaction documentation, including but not limited to Indentures, credit agreements, and custodial agreements
- Well-developed leadership abilities and strategic management skills
- Well-developed verbal and written communication skills
- Well-developed analytical, decision-making, and problem-solving skills
- Considerable tact, diplomacy, and people skills.
Location Expectations
- This role requires working from a U.S. Bank location three (3) or more days per week.
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants .
Benefits
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here .
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
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