Client Project Manager

• Act as the product face to the client, building trusted relationships and guiding clients throughout delivery.
• Apply strong product knowledge and sufficient technical understanding to translate client needs, facilitate decisions, and connect business and technology teams.
• Lead complex client payment projects from initiation through implementation against agreed scope, schedule, budget and quality standards.
• Define project plans, delivery approaches, milestones and governance routines that support client and internal stakeholder alignment.
• Coordinate cross-functional contributors across the software development lifecycle, including design, build, test, quality assurance and implementation.
• Manage project scope, change control, resource planning, timelines, risks and issue resolution throughout delivery.
• Maintain relationships with senior stakeholders across Fiserv and client organizations through clear written and verbal project communication.
• Lead project commercial activities, including budget tracking, forecasting inputs and client discussions related to scope or delivery changes.
• Evaluate delivery practices and recommend process improvements that increase consistency across Enterprise Payments Platform projects.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

• 6+ years of experience managing complex, client-facing technology projects with defined scope, schedule, budget and quality measures.
• 6+ years of experience delivering software projects across the software development lifecycle, including design, build, test, quality assurance and implementation.
• 6+ years of experience managing project scope, change control, resources, timelines, risks and financial tracking for fixed-price or high-value projects.
• 4+ years of experience communicating project status, risks and decisions to senior business stakeholders and technical teams.
• 4+ years of experience using project management tools such as Clarity, Jira or similar project tracking platforms.
• Bachelor's degree or higher in business, technology, project management or a related field, or equivalent combination of education, related experience and/or military experience.

• Experience in the payments, financial technology or financial services industry.
• Experience supporting Enterprise Payments Platform implementations.
• Project Management Professional certification or similar project management certification.
• Experience improving delivery methods, project governance or software delivery processes.

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers' extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental and military leave.

$100,000.00 - $165,600.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).