Client Consulting Manager
About Us
What it's all about -
Specific Responsibilities include
- Lead consulting initiatives and contribute to closing engagements by identifying potential opportunities with clients for future engagements .
- Participate with Visa internal teams in regular strategic & planning discussions .
- Address client inquiries and serve as the main contact point for clients and internal questions.
- Manage multiple priorities across various workstreams and projects simultaneously.
- Transform problem statements into proposals with guidance from leadership.
- Participate in developing frameworks, approaches, solutions, and recommendations that effectively and efficiently address the most impactful opportunities and challenges .
- Build solutions and measurable insights that will help clients to grow their portfolios and drive customer engagement in their core business .
- Collaborate cross-functionally (e.g., marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that use the breadth and depth of Visa's resources .
- Produce insights, analyses, and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic mentorship for client priorities .
- Perform client-specific analysis on portfolio data including proprietary information, such as customer demographics, activity, spend levels, behavioral scores, financial information, among others.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 3 set days a week (Tuesday - Thursday), with a general guidepost of being in the office 50% or more of the time based on business needs.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
What we'd like from you -
- Problem solving ability with strategic focus on influencing ROI. Understanding of card issuers' P&L and critical factors in driving profitability a plus .
- Excellent communication, story-telling and presentation skills ( especially by designing, building, and showcasing project results packages and delivery materials ).
- Strong team orientation with a collaborative, diplomatic, and flexible style and able to work effectively in a matrixed organization .
- Self-motivated, results oriented individual with the ability to handle numerous projects concurrently and work independently .
- Deep experience and a track record of high performance in large consulting firm or corporate strategy .
- Competence in using financial indicators to assess business performance, focusing heavily on return on investment .
- Ability to draw meaningful insights from both quantitative and qualitative data .
- Proficient in data-driven storytelling with effective data visualization, use data to improve project execution .
- Able to generate templates + storyboards (flow / structure), guide others, and ask questions to uncover new areas of analysis .
- Ability to take a problem statement and support crafting proposals with guidance from leadership, like competitive analysis .
Visa is an EEO Employer
Not included in the source posting: qualifications, benefits.
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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