Claims Examiner - Federal Workers’ Compensation

• Provide technical expertise in proactively directing and resolving Defense Based Act claims in accordance with best claim practice approach, in line with AIGs quality standards.
• Manage indemnity, medical and legal aspects of assigned claims using available resources.
• Utilize investigation, claim handling, litigation, and claim evaluation skills to ensure timely cost- effective claim settlements and protect recovery rights when applicable.
• Provide prompt effective customer service to differentiate AIG from our competitors.
• You will also proactively identify and review suspect/fraudulent claims on a consistent basis - dealing with such claims in line with our clear guidelines.
• Your work will involve regular contact with internal stakeholders and brokers, (medical) experts, clients' lawyers, injured workers or their legal representatives. We want you to build effective relationships with internal and external customers, while acting as a point of referral.
• In addition, you can use the claims experience you gain to help improve our products in collaboration with colleagues in underwriting.

• Knowledge of legal / regulatory and litigation / procedural requirements for Workers Compensation claims.
• Specialist knowledge of

claims is preferred.

• Experience in settlement evaluation and negotiation.
• Policy language skills enabling accurate and consistent policy wording interpretation.
• Lateral thinking and the ability to problem solve and develop new ideas to improve working practices.
• Strong communication, time management, administrative and report-writing skills.

Ready to step up to new challenges? We look forward to reviewing your application. Veterans encouraged to apply.

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Compensation for this position includes base salary and eligibility for a bonus in accordance with the terms of the applicable incentive plan. In addition, we're proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview .

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.