Chief Information Security Officer

Information Security Strategy & Program Leadership

• Define and execute Trustly's global information security strategy, roadmap, and multi-year program, aligned to business objectives and risk appetite.

• Own the enterprise security architecture across cloud infrastructure, payment systems, APIs, and internal applications.

• Build and mature security capabilities spanning identity and access management, threat detection and response, data protection, application security, and vulnerability management.

• Lead and develop a high-performing security team; attract, retain, and grow top security talent across the organization.

• Champion a security-first culture, partnering with Engineering, Product, Legal, and Finance to embed security into every stage of the development and business lifecycle.

Information Technology Organization

• Lead the global IT function, overseeing end-user computing, workplace technology, service desk, network infrastructure, and enterprise systems.

• Drive operational excellence and reliability across IT services for Trustly's distributed, global workforce.

• Lead our global workforce in productivity improvements centered around AI.

• Own IT vendor relationships and enterprise tool strategy, ensuring cost-effectiveness, scalability, and compliance.

• Oversee IT disaster recovery and business continuity programs, ensuring resilience across critical business systems.

Risk Management & Regulatory Compliance

• Own Trustly's cybersecurity risk framework, conducting regular assessments and translating technical risk into business terms for executive and Board audiences.

• Ensure compliance with applicable regulatory requirements across all operating jurisdictions, including PCI DSS, SOC 2, GDPR, DORA, ISO 27001, CCPA, and open banking regulations.

• Partner with Legal and Compliance to navigate evolving data privacy and financial services regulations in the U.S., EU, and other markets.

• Lead third-party and vendor risk management, ensuring Trustly's partner and supply chain ecosystem meets security standards.

Security Operations & Incident Response

• Oversee the Security Operations Center (SOC), threat intelligence, and incident response capabilities, ensuring rapid detection, containment, and recovery.

• Serve as executive incident commander for major security events; manage stakeholder communications, regulatory notifications, and post-incident reviews.

• Continuously improve detection engineering, red team / blue team programs, and tabletop exercise cadences.

Executive Leadership & Board Engagement

• Present security and IT risk posture, program updates, and strategic priorities to the Board of Directors and executive leadership on a regular basis.

• Partner with the CTO, CFO, General Counsel, and other C-suite executives to align security investments with business strategy.

• Represent Trustly externally with regulators, auditors, strategic partners, and industry bodies.

• 15+ years of progressive experience in cybersecurity, with demonstrated breadth across security architecture, risk management, compliance, and security operations.

• Proven track record of building and scaling enterprise security programs in complex, high-growth environments.

• Hands-on experience navigating regulatory frameworks (e.g. PCI DSS, ISO 27001)

• Deep knowledge of cloud security (AWS, GCP, and/or Azure), DevSecOps practices, and modern security tooling.

• Executive presence and communication skills, with the ability to engage a Board of Directors and translate complex technical risk into strategic business terms.

• Experience leading high-performing, geographically distributed teams in a global organization.

• Strong vendor and contract management experience.

• Prior CISO title or equivalent accountabilities at a technology company, financial institution, or regulated fintech.

• Experience managing IT organizations at scale, including enterprise infrastructure, end-user technology, and IT operations.

• Experience at a payments company, open banking platform, or financial services organization operating under multiple regulatory regimes.

• Familiarity with open banking infrastructure, API security, and payment rail security considerations.

• Advanced security certifications such as CISSP, CISM, or CISA.

• Experience with security program build-out and audit readiness.

• Multilingual capability or experience working across U.S., EU, and APAC operating environments is a plus.

Applications for this role are accepted on an ongoing basis.

At Trustly, you will have the chance to solve meaningful challenges alongside some of the brightest minds in FinTech. Together, we are shaping the future of payments in an environment that celebrates curiosity, collaboration, and innovation. You will be challenged and empowered to grow, making a real impact every step of the way.

Our team is as diverse as the global footprint we serve, with colleagues across Silicon Valley, the U.S., Canada, Brazil, Europe, and beyond. At Trustly, we foster a workplace where everyone feels they belong - a place where teamwork thrives, ideas flourish, and we never forget to have fun along the way.

We offer innovative perks and benefits packages that include:

• Flexible paid time off & generous PTO accrual plans
• Comprehensive medical, dental, vision, and other insurances
• FSA & HSA plans for medical and dependent care
• Home office set-up allowance
• Internet stipend
• Retirement plan match for 401k and RRSP
• Gender-neutral paid parental leave, and more!

(The benefits and total compensation packages outlined above are for full-time employees; some exclusions apply for temporary positions.)

At Trustly, we embrace and celebrate diversity of all forms and the value it brings to our employees and customers. We are proud and committed to being an Equal Opportunity Employer and believe an open and inclusive environment enables people to do their best work. All decisions regarding hiring, advancement, and any other aspects of employment are made solely on the basis of qualifications, merit, and business need.