Business Support, Workplace Associate

• Create a comfortable, welcoming, and hospitable environment for employees and guests
• Handle internal and external communications, including monitoring the main phone line
• Anticipate client needs through observation to create memorable experiences
• Perform additional responsibilities as assigned by the Facilities Manager
• Support the Workplace Management team with tactical planning and daily operations
• Provide facility-specific assistance to the project management team
• Schedule, coordinate and communicate maintenance activities
• Manage internal and building work order systems and invoice processing

• Provide authentic, caring, and timely services to create a welcoming environment
• Serve as a solution provider by directing teammates and guests to appropriate points of contact
• Monitor office/facility conditions continuously
• Ensure appropriate follow-up with teammates and stakeholders
• Provide direction to vendors and service providers to ensure excellent coordination of work
• Assist with meeting and conference room reservations

• Deliver personable and efficient visitor registration services
• Ensure regulatory compliance in visitor access systems
• Execute emergency response plans when necessary to ensure safety of clients and guests

• Maintain cleanliness of kitchen and break areas
• Monitor and stock snacks, drinks, paper goods, and utensils
• Place orders for kitchen supplies as needed
• Ensure proper functioning of beverage machines and coordinate repairs when necessary

• Organize receipt and delivery of mail and courier services
• Manage mail distribution
• Process outgoing packages and overnight deliveries

• Administer and maintain badge access for the office
• Support budgetary requests, analysis, and reporting
• Follow all HSSE guidelines

• Associate's degree in facilities management, building management, business, or related field; OR
• 2+ years of experience in Facility or Property Administration

• Superior customer service skills
• Ability to maintain professionalism in stressful situations
• Effective planning and time management skills
• Ability to multitask and work independently
• Experience with Corrigo or other CMMS/Automated Work Order systems
• Proficiency in Microsoft Office applications
• Strong written and verbal communication skills
• Excellent organizational abilities and collaborative approach

• Advanced proficiency in Excel for customizing administrative reports

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.