Brand Manager - 9 Month FTC
About us
Great journeys start with Trainline 🚄
Introducing the Marketing Team 👋
In this role as the Interim Brand Manager, you will...🚄
- Own the brand marketing plan for your market end to end, translating customer insight into a sharp, differentiated proposition that is consistently expressed across every campaign and channel
- Lead the relationship with creative agencies, including briefing, reviewing, and constructively challenging work to ensure it meets a high standard of brand, proposition, and audience relevance
- Use brand tracking, customer research, and market data to shape positioning decisions and measure the impact of brand investment on commercial outcomes
- Partner with Country Managers and commercial stakeholders as a peer, bringing brand-led opportunities and ideas to the table rather than waiting to be briefed
- Protect consistency of tone, identity, and customer experience across markets while adapting intelligently to local culture, seasonal patterns, and competitive context
- Run a tight campaign operation, managing timelines, dependencies, and quality across all brand activity so nothing falls through the cracks
- Stay close to customer perception and competitor positioning in your market, using that knowledge to sharpen messaging and identify opportunities for the brand to earn greater relevance
- Champion the value of a strong brand internally, connecting creative investment to commercial performance in a way that resonates with stakeholders who think commercially
We’d love to hear from you if you have...🔍
- Significant experience in a brand or marketing role that has spanned both strategic responsibility and hands-on campaign execution, ideally within a consumer brand, travel, platform, or e-commerce business
- A proven track record of owning brand marketing plans for a specific market or segment, including positioning, messaging, and brand health measurement
- Strong experience working with creative agencies - briefing confidently, reviewing critically, and pushing back on work to a high standard when needed
- The ability to connect brand investment to commercial outcomes, with a solid understanding of business models and the levers that drive growth
- Demonstrable experience working cross-functionally with commercial, product, and senior stakeholders, operating as a genuine peer rather than a support function
- Proficiency in the language of your market, with a strong understanding of local culture and competitive landscape - ideally including fluency in the relevant language
- Experience using brand tracking, customer research, and market data to inform strategic decisions and demonstrate impact
- Creatively literate and opinionated about what good looks like, with the communication skills to articulate clearly why something is or is not working in terms of brand, proposition, and audience
More information
Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy. Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do:
- 💭
Think Big
- We're building the future of rail
- ✔️
Own It
- We focus on every customer, partner and journey
- 🤝
Travel Together
- We're one team
- ♻️
Do Good
- We make a positive impact
We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn , Instagram and Glassdoor !
Not included in the source posting: what you'll do, benefits.
Who can apply
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