Bodily Injury Adjuster - Represented Third Party Casualty (East Coast) - Remote
About the role
Job Description
Key Responsibilities
- Summarizes documents and enters into claim system notes
- Manages, researches, and resolves complex and highly complex customer communications, concerns, conflicts or issues
- Reviews medical reports in preparation for claims settlement evaluation
- Researches, responds to, or participates in Department of Insurance complaints or investigations
- Negotiates and settles claims in accordance with business unit best practices
- Sets initial reserve, updates reserve, documents rationale and claim summary notes
- Determines and explains minimum coverage limits in complex and highly complex claims involving single or multiple claimants, also determines claim value
- Documents a claim file with notes, evaluations and decision making process
Qualifications
- Prior represented casualty claim handling experience is required
- Claims experience preferred in at least one of the following states: NY, NJ, PA, FL, VA, NC
- 2-5 years of moderate/complex Bodily Injury claim handling experience is required
- Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately.
- Ability to work independently and remotely, while managing time efficiently.
- Familiarity with insurance policies, coverage, and liability determination.
- Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully.
- Knowledge of innovative tools and platforms for effective claims evaluation.
Remote Home-Based Work
When you work from home full time, you’ll need
- A home office - a dedicated workspace in your residence that is private and free from distractions
- A minimum internet bandwidth of 50 MB down/5 MB up
- Appropriate work surface and seating
What will Allstate provide?
- A technology bundle that includes all equipment needed to perform your work from home (laptop, monitors, headset, keyboard, mouse)
- Connectivity reimbursement of $80 per month to off set some of the cost of internet
Notice of Licensing Requirement
- As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license. If applicable, you will be required to secure license(s) within 60 days of hire.
- If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.
Sign-On Bonus
You may be eligible for a $1,000 Licensing Sign-On Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designate Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.
- Candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus. *
Allstate Benefits
Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more. That is why as an Allstater, you'll enjoy a Total Rewards package that includes:
- Competitive pay with needed support for continuous development and career advancement.
- Flexibility in scheduling and a time off policy that helps support your work/life balance.
- Initial and ongoing training to get you proficient in your new role
- Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Visit www.allstategoodlife.com to learn more.
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Skills
Business Communications, Critical Thinking, Fraud Investigations, Information Collection, Time Management
Compensation
Not included in the source posting: about the role.
Skills
Who can apply
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