Backup & Recovery Expert

Your Role

As a Backup & Recovery Infrastructure Specialist, you will be responsible for ensuring the availability, security, and recoverability of enterprise data across complex IT environments. Your primary focus will be on Veritas NetBackup administration, with secondary responsibility for Commvault platforms, supporting backup, recovery, disaster recovery, cyber-resilience, and automation initiatives. You will manage and optimize enterprise backup infrastructures, monitor daily backup and recovery operations, troubleshoot critical issues, and ensure compliance with defined SLAs, RPOs, and RTOs. Working closely with infrastructure, cloud, storage, database, virtualization, and application teams, you will deliver reliable data protection solutions that support business continuity and operational excellence. The role combines hands-on technical administration with strategic improvement initiatives, including automation, platform modernization, capacity optimization, security enhancement, and recovery readiness. You will drive continuous improvement through process standardization, proactive problem-solving, and operational best practices while expanding your expertise across enterprise technologies and cloud platforms.

What You Will Do

• Manage and support enterprise backup and recovery environments using

.

• Monitor daily backup jobs, replication activities, and recovery operations to ensure successful data protection.
• Troubleshoot backup failures, restore issues, storage problems, performance bottlenecks, and connectivity-related incidents.
• Perform backup and restore activities for servers, databases, virtual machines, applications, and cloud workloads.
• Execute disaster recovery (DR) tests, recovery validations, and restore requests to ensure business continuity.
• Administer NetBackup components including Master Servers, Media Servers, policies, storage units, disk pools, deduplication, and lifecycle policies.
• Manage Commvault infrastructure including CommServe, MediaAgents, storage policies, clients, and recovery operations.
• Perform platform maintenance activities such as patching, upgrades, agent installations, certificate management, and health checks.
• Monitor backup capacity, storage utilization, retention compliance, and infrastructure availability.
• Implement and maintain backup security controls such as encryption, immutability, access controls, and ransomware protection.
• Automate operational tasks using

to improve efficiency and reduce manual effort.

• Collaborate with server, database, cloud, virtualization, storage, network, and application teams to resolve backup and recovery issues.
• Support incident, problem, change, configuration, and capacity management processes.
• Create and maintain runbooks, SOPs, recovery procedures, technical documentation, and knowledge articles.
• Drive continuous improvements through automation, backup optimization, failure reduction, and operational standardization.
• Participate in infrastructure projects, provide technical recommendations, and ensure backup requirements are incorporated into new deployments.

Your future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Technical and Professional Expertise:

• 12+ years of experience in enterprise backup, recovery, and infrastructure operations.
• Expert-level knowledge of Veritas NetBackup, including Master Servers, Media Servers, policies, storage units, deduplication, appliances, and lifecycle policies.
• Strong hands-on experience with Commvault, including CommServe, MediaAgents, storage policies, backup/restore operations, and troubleshooting.
• Experience managing large-scale enterprise backup environments with ownership of backup SLAs, RPOs, RTOs, and recoverability.
• Strong expertise in backup failure analysis, restore troubleshooting, performance tuning, capacity management, and incident resolution.
• Hands-on experience supporting Windows/Linux servers, VMware, databases, applications, and cloud workloads (AWS/Azure/GCP).
• Knowledge of backup security and cyber resilience, including encryption, immutability, ransomware protection, and access controls.
• Experience with automation and scripting (PowerShell, Shell, Python, APIs) along with strong understanding of ITIL processes, RCA, documentation, and stakeholder communication.

Preferred Professional Experience:

• Veritas NetBackup Certification.
• Commvault Certification.
• AWS, Azure, or GCP Certifications.
• Experience with disaster recovery testing and cyber recovery solutions.
• Knowledge of enterprise storage, virtualization, and hybrid cloud backup architectures.
• Exposure to Infrastructure as Code (IaC) and advanced automation frameworks.