Automation Operations Infrastructure Engineer

Embark with us on a journey of growth and transformation as we create exceptionally engineered technology and bring AI everywhere. As a valued team member, your adaptability and attention to detail will contribute to our drive for results and relentless pursuit of quality, ensuring we meet our customers' needs with precision.

Life at Intel: https://jobs.intel.com/en/life-at-intel

The Role and Impact

We are seeking a Database and Data Loader Support Engineer to join our Level 2 support team, ensuring seamless database operations and resolving technical challenges in an automated manufacturing environment. In this role, you will provide hands-on troubleshooting, maintenance, and technical support for database systems and data loader processes, empowering end-users and enabling efficient data integration. Your work will directly contribute to the smooth operation of critical systems and processes that drive success for the business.

Business Group

As part of Intel Foundry Automation under the Data Analytics and Process Control team, you will join a dynamic group focused on ensuring the reliability and performance of Intel's automated systems. This team plays a key role in supporting Intel's broader goals by enabling efficient manufacturing processes, driving innovation, and maintaining robust data operations across global factory networks.

Key Responsibilities

• Provide Level 2 technical support for database systems and data loader processes, including troubleshooting and resolving complex issues in critical production environments.
• Ensure smooth data operations and seamless integration by maintaining database systems and monitoring data flow processes.
• Collaborate with end-users and cross-functional teams to address database performance challenges and operational bottlenecks.
• Utilize Agile frameworks and ITIL/incident management processes for effective problem resolution.
• Support 24x7 operational environments, including availability for 12-hour day shifts based on compressed work week schedules.
• Implement procedures and solutions to ensure adherence to system protocols and improve operational efficiency.
• Leverage automated monitoring and alerting systems to proactively identify and resolve technical issues.

You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates Experience listed below would be obtained through a combination of your schoolwork, classes, research and/or relevant previous job and/or internship experiences.

Minimum Qualifications:

• Associate of Science in Computer Science, Digital Systems, Information Technology, Information Systems, Computer Engineering or related STEM fields.
• 1+ years of experience with relational database technologies and database engineering or database administration support
• 1+ years of experience with automated monitoring and alerting systems.
• 5+ years of experience providing operational support in a factory automation environment.

Preferred Qualifications:

• Proficiency in SQL query writing and optimization
• Experience with major database platforms (SQL Server, Oracle, MySQL, or PostgreSQL database administration)
• Understanding of database concepts (tables, indexes, views, or stored procedures)
• Knowledge of database backup and recovery procedures
• Familiarity with database monitoring tools and performance metrics

Take advantage of this opportunity to join Intel and shape the future of engineering. Apply today to be part of a team that drives industry-leading innovation and transformation.

Interview Tips: https://www.intel.com/content/www/us/en/jobs/hiring.html

This role will require an on-site presence. Job posting details (such as work model, location or time type) are subject to change.

ADDITIONAL INFORMATION: Intel is committed to Responsible Business Alliance (RBA) compliance and ethical hiring practices. We do not charge any fees during our hiring process. Candidates should never be required to pay recruitment fees, medical examination fees, or any other charges as a condition of employment. If you are asked to pay any fees during our hiring process, please report this immediately to your recruiter.