Associate Implementation Consultant, CoStar Real Estate Manager - Iselin, NJ
About the role
Job Description
Who is CoStar Group?
Role Overview: Associate Implementation Consultant
The Associate Implementation Consultant
Responsibilities
- Responsible for setup and of client's purchased or outsourced technology and business process solutions.
- Work directly with client to manage initial access and map out user needs.
- Train or coordinate training for client users. Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product and system integration teams for resolution.
- Provides feedback based on client experiences to product and professional services teams for product and process improvements
- Work on multiple implementation and consulting projects simultaneously.
- Serve in a consultative role with client to advise on best practices where appropriate
- Responsible for system testing and assisting in the client's user acceptance testing.
- Supports requirements gathering and documentation of requirements.
Basic Qualifications
- Bachelor's degree required from an accredited, not-for-profit University or College.
- 1+ years of related work experience.
- Proven pro-active team player and self-starter with the ability to drive decisions and consensus, and to resolve issues.
- Effective written and oral communication skills in order to liaise between the user community, executive sponsors and the technical team.
- Ability to work on multiple projects and deliverables simultaneously.
- Excellent presentation skills and polished/professional demeanor.
- Expertise with MS Office.
- Experience with MS SQL Server.
- A track record of commitment to prior employers.
Preferred Qualifications
- Experience at a SaaS company.
- Experience in a customer or client success role.
What’s in it for you?
When you join CoStar Group, you'll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed. We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, and tuition reimbursement.
Our benefits package includes (but is not limited to):
- Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
- Life, legal, and supplementary insurance
- Virtual and in person mental health counseling services for individuals and family
- Commuter and parking benefits
- 401(K) retirement plan with matching contributions
- Employee stock purchase plan
- Paid time off
- Tuition reimbursement
- On-site fitness center and/or reimbursed fitness center membership costs (location dependent)
- Access to CoStar Group's Employee Resource Groups
- Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks
Sponsorship
CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing
Not included in the source posting: about the role, benefits.
Skills
Who can apply
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