Associate Director, Patient Recruitment and Retention Execution Manager

• Lead, coach, and develop a team of Recruitment & Retention Delivery Leads supporting study-level execution.
• Set team priorities, goals, performance expectations, and operating standards.
• Manage resource planning, workload allocation, onboarding, performance feedback, and employee development.
• Build team capability through best practice sharing, talent development, and consistent execution standards.
• Oversee delivery of patient recruitment, retention, and site engagement tactics across studies and programs.
• Ensure recruitment and retention strategies are translated into actionable plans, timelines, milestones, and risk mitigation activities.
• Monitor execution progress, identify delivery risks, optimize outcomes, and provide recommendations to study teams.
• Serve as the senior operational liaison for recruitment and retention activities, communicating status, insights, risks, and mitigation plans to leadership and cross-functional stakeholders.
• Influence stakeholders and drive alignment, decision-making, and timely action without direct authority.
• Drive continuous improvement of processes, tools, governance, reporting, vendor oversight, and functional initiatives while demonstrating strong business acumen, accountability, and ownership of deliverables.

• B.A. or B.Sc. in a scientific discipline; advanced degree preferred.
• 8+ years of relevant experience in patient recruitment/retention within either CRO, patient recruitment vendor, or related pharma/biopharma environment.
• 5+ years of people management experience required, including experience coaching, developing, and managing performance of employees or equivalent leadership of a functional delivery team.
• Strong vendor oversight experience, including KPI monitoring, budget awareness, risk management, issue resolution, and escalation management.
• Demonstrated experience leading patient recruitment and retention execution across studies, programs, or disease areas, including complex or high-priority clinical trials.
• Scientifically and clinically astute, with strong project management, communication, stakeholder management, presentation, and business acumen.
• Demonstrated ability to influence without authority, lead through ambiguity, balance competing priorities, and drive decisions in a matrixed clinical development environment.

Preferred Skills

• Rare disease experience
• Neurology experience
• Global clinical trial experience

Job Level: Management Additional Information

The base compensation range for this role is: $194,000.00-$266,750.00 Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.

Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.

In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees' and their families physical, financial, emotional, and social well-being ; including, but not limited to:

• Medical, Dental, Vision, & Life insurances
• Fitness & Wellness programs including a fitness reimbursement
• Short- and Long-Term Disability insurance
• A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
• Up to 12 company paid holidays + 3 paid days off for Personal Significance
• 80 hours of sick time per calendar year
• Paid Maternity and Parental Leave benefit
• 401(k) program participation with company matched contributions
• Employee stock purchase plan
• Tuition reimbursement of up to $10,000 per calendar year
• Employee Resource Groups participation