Associate Director - Global Study Management Team Leader

At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and delivering vaccines and medicines, combining our understanding of the immune system with cutting-edge technology to transform people's lives. GSK fosters a culture ambitious for patients, accountable for impact, and committed to doing the right thing, making sure that we focus our efforts on accelerating significant assets that meet patients' needs and have the highest probability of success. We're uniting science, technology, and talent to get ahead of disease together. Find out more: Our approach to R&D

Position Summary

• Manage and lead a team of Global Study Managers (GSMs) and Study Managers (SMs) within Global Clinical Study Delivery.
• Oversees study level performance of FSP SDS
• Ensure appropriate level of resources of qualified and trained GSMs/SMs to support Human Subject Research studies delivery within deadlines, budgets and quality, according to ICH/GCP, company control documents and regulatory requirements.
• Responsible for driving capability development within the GSM and SM roles; driving development and skills to develop highly capable managers who thrive in the role

• Provides leadership, direction and vision for a team of approximately 15 direct reports. Responsible for quality practices, improvement support and training related to Global Study Delivery Management roles.
• Ensures that a level of Quality Control (QC) is embedded in GSMs and SMs day to day activities.
• Ensures Harmonization of practice at study level for GSMs and SMs to ensure consistency, high quality and efficiency.
• Drives the implementation of new practices and best practice sharing.
• Provides relevant inputs on talent/skills into resource mapping decisions.
• Oversees and manages resource utilization across direct reports.
• Leads and directs staff by providing company vision and strategy.
• Manages performance effectively by setting clear and measurable goals/objectives, providing regular and constructive feedback, conducting open and transparent conversations on areas needing improvement, recognizing and rewarding achievements, facilitating professional development opportunities, and ensuring alignment with organizational priorities and values.
• Contributes to GSMs and SMs capability building by supporting onboarding and community forums.
• Drives an effective change management culture.
• Continual Embedding of Study Team Operating model

Basic Qualification

• General Science or Life/Health related Science Degree
• Pharmacy, Chemistry, Bio Engineer, Biology, Biomedical Sciences, Project Management, Business School

• Overall Experience 10+ years of relevant experience, including 4+ years of line management experience in additional to relevant study management /study delivery experience

Minimum 5 years of experience in the following:

• Managing clinical operations with thorough understanding and application of ICH/GCP and Regulatory requirements driving clinical development.
• Experience working in international settings, leading teams across diverse geographical, national, and cultural boundaries by delegating tasks appropriately, empowering team members, fostering collaboration, and ensuring accountability for results.
• Experience in building relationships with internal and external stakeholders to drive collaborative efforts and deliver outcomes aligned with customer needs.
• Experience in setting priorities, allocating resources, and managing performance targets and project initiatives within a global environment.
• Experience in resolving complex issues by analyzing root causes and implementing long-term solutions.
• Communicates clearly and accurately; delivers presentations, listens actively, and provides actionable feedback.

• Familiarity with industry standards and the clinical research organization (CRO) landscape, including experience working with functional service providers.
• Demonstrated capability to contribute to talent acquisition, development, and succession planning to support a sustainable resourcing model aligned with global study management (GSM) capabilities
• Excellent knowledge and understanding of clinical operations and activities associated to study delivery.
• Excellent knowledge ICH-GCP and Regulations
• Excellent knowledge of written & spoken English
• Excellent customer orientation, ability to work beyond silos with a strong service provider mindset.
• Able to manage and lead teams across geographical boundaries; leads by example and promotes collaboration, effective communication and leadership in others.
• Effective at problem solving and conflict resolution
• Able to set and manage priorities, resources, performance targets and project initiatives in a global environment
• Experience in international settings, able to build alliances and influence across national and cultural boundaries
• Excellent communication and presentation skills
• Excellent listening and coaching skills
• Demonstrate appropriate use of delegation, empowerment
• Ability to provide constructive feedback that is balanced, with suggestions for areas of improvement
• Proven ability to provide appropriate talent inputs to support a robust resourcing model, aligned to an GSM's/SMs capabilities, development and growth