Associate, Client Order Management - Delaware

In every role at BlackRock, you'll be expected to apply sound judgement and critical thinking to solve complex problems, adapt as the business evolves, and combine the curiosity to explore new approaches and technologies with the rigor to challenge the results. The scope of this role also includes the following responsibilities:

• Oversee complex client order activities throughout the order lifecycle, ensuring accurate and timely execution in accordance with client instructions, operational procedures, risk frameworks, and applicable regulatory requirements.
• Serve as a subject matter expert for client order management processes, workflows, controls, and procedures, providing guidance to colleagues and cross-functional partners.
• Lead the resolution of escalations, operational exceptions, and high-priority client requests, coordinating with Client Businesses, Portfolio Management, Trading, Product, Compliance, Technology, and Operations teams to achieve timely outcomes.
• Review and approve complex transactions while identifying potential operational, client, and control risks and escalating concerns through the appropriate governance channels.
• Conduct root-cause analysis of recurring issues and implement sustainable corrective actions that strengthen controls, improve data integrity, and reduce operational risk.
• Monitor operational performance through management reporting, service metrics, and risk indicators, while supporting audits, regulatory reviews, governance activities, and control testing.
• Drive process enhancements, workflow optimization, and automation initiatives that improve scalability, efficiency, and the client experience, while mentoring Analysts and sharing operational best practices.

• Demonstrated experience in investment operations, asset management, financial services, or a related operational environment.
• Working knowledge of client order management, trade processing, account maintenance, cash movements, portfolio rebalances, or related investment lifecycle activities.
• Demonstrated ability to oversee complex operational workflows, evaluate risk, resolve exceptions, and make sound decisions in time-sensitive situations.
• Strong analytical and problem-solving capabilities, including experience identifying root causes, interpreting operational data, and implementing sustainable improvements.
• Experience working within a controlled environment and supporting operational risk management, governance, audit, regulatory review, or control-testing activities.
• Strong communication and stakeholder management skills, with the ability to build productive relationships across client, investment, trading, product, compliance, technology, and operations teams.
• Ability to lead initiatives, share subject matter expertise, and support the development of colleagues through coaching, training, and knowledge sharing.

For Wilmington, DE Only the salary range for this position is USD$85,000.00 - USD$117,500.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.