Assistant Manager - Quality Analyst
EXL
Chennai, Tamil NaduPosted Discovered via the company's careers siteMatch locked
Full TimeIT Jobs
About the role
Description Review the work performed by AR Analyst team and document any quality issues. Review call quality issues on various parameters such as conversational skills, claims resolution, and voice quality. Participate in developing process documentation. Provide feedback and work with the training team to provide remedial training. Always be at the forefront of ethical behavior and never be a by
Not included in the source posting: about the role, what you'll do, qualifications, benefits.
Who can apply
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