Connecting Odds
Soho House

Assistant Head Housekeeper - Soho House Istanbul

Soho House
Istanbul, TurkeyPosted Discovered via the company's careers siteMatch locked
2+ years expHuman Resources and Recruitment

About the role

We are looking for an "

Assistant Head Housekeeper"

to join our team.

Responsibilities;

  • Assist the Head Housekeeper in managing the daily operations of the Housekeeping department.
  • Supervise and support the Housekeeping team to ensure high standards of cleanliness, presentation and guest satisfaction.
  • Coordinate daily room assignments, cleaning schedules and operational priorities.
  • Conduct regular inspections of guest rooms, public areas and back-of-house areas to ensure company standards are maintained.
  • Ensure room status information is communicated accurately and efficiently to the Front Office team.
  • Monitor housekeeping supplies, guest amenities, cleaning materials and uniforms, and support stock control and ordering processes.
  • Coordinate with the Engineering team regarding maintenance issues and follow up on required repairs.
  • Support the preparation of staff schedules and ensure appropriate staffing levels according to operational needs.
  • Ensure compliance with Housekeeping policies, Standard Operating Procedures (SOPs), hygiene and health and safety standards.
  • Assist with the training, development and performance follow-up of Housekeeping team members.
  • Handle guest requests and feedback professionally and support the resolution of Housekeeping-related issues.
  • Support the Head Housekeeper in controlling departmental expenses and maintaining efficient use of resources.
  • Take responsibility for Housekeeping operations in the absence of the Head Housekeeper when required.

Qualifications;

  • Minimum 2 years of experience in the same or a similar Assistant Head Housekeeper position is required.
  • Good command of written and spoken English is required.
  • Strong leadership and team coordination skills.
  • Excellent organisational and time-management skills.
  • Strong attention to detail and commitment to high cleanliness and service standards.
  • Good communication and interpersonal skills.
  • Ability to prioritise tasks and work effectively in a fast-paced hospitality environment.
  • Knowledge of housekeeping operations, cleaning standards and inventory control.
  • Guest-oriented, proactive and solution-focused.
  • Ability to work collaboratively with other departments.
  • Good knowledge of MS Office applications.

Not included in the source posting: about the role, benefits.

Who can apply

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