Area Customer Service Manager_Product-Support_0832_4673_1014358
Kotak Mahindra Bank
Kolkata, West BengalPosted Discovered via the company's careers siteMatch locked
Full TimeCustomer Services Jobs
About the role
Description Area Manager Customer Service: Leading a team of Approx: 11-12 Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (Eg: Home loan / LAP/Personal Loan). Address Service Request /Complaints including those created by channel partners (Branches / Wealth/Contact Centre) and ensure all are closed within TAT Drive Digital Adoption
Not included in the source posting: about the role, what you'll do, qualifications, benefits.
Who can apply
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