APAC Customer Solutions Specialist/Senior

• Conduct a detailed review of customer requirement in transportation
• Analyse customers' requirements and propose FedEx transportation or logistics services
• Design solutions within and outside the context of FedEx's service capabilities
• Create tailor-made transportation solution for customer, as well as develop all business documentation/operating plans that are required for solutions development
• Assist in the development of customer proposal
• Identify budget, internal resources, and external resources to ensure optimal and effective solutions are developed to meet customer needs and generate revenue

• Act as the project lead for cross-functional customer transportation and logistics projects, coordinating teams without direct reporting relationships to ensure timely and successful project implementation
• Effectively communicate with project team members across functional departments, countries, and sister companies to ensure successful project execution

A background in the freight forwarding industry or experience within a logistics team supporting Aerospace, Technology, Artificial Intelligence (AI), or Data Center industries will be considered an advantage.

Education: Bachelor's degree in business, logistics, finance, engineering or information systems related Experience: Six (6) years of work experience in business planning, logistics and distribution planning, engineering, consulting , computer technologies or related, of which Four (4) years in program management and/or global/international transportation industry

• Proficiency in project management to lead multiple dynamic and regional customer projects
• Experience and knowledge of developing customized service in international express transportation company is preferred
• Business communication skill in English
• Strong leadership and teamwork skills
• Strong communication skills to communicate with multiple levels of management and staff
• Solid analytical skills, business sense, and the ability to work independently
• Some travel is required

Internal: Posted with Time-in-Department waiver.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.