Agent Support aux Opérations
Federal Express Corporation EU
Evreux, Normandie, FRPosted Discovered via the company's careers siteMatch locked
Full-time
About the role
- Nous avons une opportunité passionnante pour vous de rejoindre notre équipe d'agents de soutien opérationnel.
Qui nous sommes
FedEx est la plus grande entreprise de transport express au monde, reliant plus de 220 pays et territoires. Nous travaillons à chaque instant pour livrer le colis le plus important de la journée de quelqu'un. Notre équipe de personnes passionnées sait que leur travail quotidien est inestimable pour offrir une expérience exceptionnelle à nos clients. Avec 530 000 membres d'équipe, nous sommes aussi diversifiés que le monde que nous servons. Nous aimons ce que nous faisons, et nous le faisons bien. Notre portée est grande, tout comme nos rêves. Rejoignez-nous et écrivons ensemble notre prochain chapitre.
Ce que vous ferez
- Veiller à ce que les colis urgents des clients arrivent au bon endroit, à temps
- Répondre aux appels des clients concernant les demandes de collecte et demandes de livraison • Vérifier et enquêter sur les livraisons, livraisons ou collectes ratées lorsque nécessaire ; Priorisation et réallocation des livraisons ratées pour la livraison du lendemain
- Saisie des données dans notre systèmede suivi interne
- Communication claire et efficace ainsi qu'une collaboration avec l'équipe, votre manager et les autres postes opérationnels
- Respect des processus, procédures et contrôles et exigences réglementaires FedEx
. Que transportez-vous avec vous
- Bonnes compétences en communication et en relations sociales
- Capacité à travailler dans un environnement rapide avec des délais stricts
- Capacité à gérer son propre temps efficacement avec une attention aux détails
Que proposons-nous
- Un forfait de rémunération attractif • Formation pour démarrer et opportunités
d'apprentissage sur le terrain • Ressources d'apprentissage étendues pour développer davantage vos compétences et connaissances
- PExcellentes opportunités
de carrière • FedEx est l'une des entreprises les plus admirées au monde et l'une des marques les plus fiables au monde année après anné; Rejoignez FedEx.
Horaires : Mardi au vendredi : 04h - 12h30 avec 30 min de coupure Samedi : 04h - 09h30 avec 30 min de coupure
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all
Our Company
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970's. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace.
Equality, Opportunity & Diversity (EO&D)
Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness, and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all aspects in the job description as you could be exactly who we need for this or another opportunity.
We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, or any other characteristic protected under international and national laws and regulations. We reasonably accommodate team members and third parties to ensure equal access, inclusion, and fairness across all protected characteristics.
Not included in the source posting: qualifications, benefits.
Skills
express
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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