Administrative Assistant

This position requires the employee to perform a wide variety of office support functions including, but not limited to, the following: weighing and ticketing trucks, accepting payment, basic typing and word processing, filing, answering calls, customer relations, etc.

Key Responsibilities (Essential Duties and Functions)

• Typing, filing, data entry, copying, preparing, shipping, and distributing courier packages, composition and editing correspondence, etc.
• Operate office equipment including, but not limited to: multi line phone system, computers, copiers, fax machines, printers, etc.
• Knowledge of Microsoft Office software preferred: Word, Excel, etc.
• Knowledge of basic office practices and protocol.
• Excellent customer relation skills.
• Strict adherence to company policy regarding inventory and payment collection.
• Other duties as assigned per supervisor.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.

Education/Experience

• High school diploma or general education degree (GED) required or equivalent combination of education and experience.

Work Requirements

• Working knowledge of Microsoft office suite (Word, Excel, PowerPoint, Outlook) is necessary.

Knowledge/Skill Requirements

• Proficient in Microsoft Office, Excel, Word and Outlook.
• Ability to operate office equipment, including but not limited to: computers, copiers, 10-key adding machine, printers, fax machines and scanners.
• Excellent customer service skills Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write clearly and effectively.
• Ability to add, subtract, multiple and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out detailed, but uninvolved written or oral instructions.
• Ability to work well with others in a group or one on one setting.
• To perform this job successfully, an individual should have (or be able to quickly gain) knowledge of Command Alkon, Internet software, Excel, Word, and Outlook.

Key Competencies

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs.
• Teamwork - Contributes to building a positive team spirit.
• Judgment - Exhibits sound and accurate judgment.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time.
• Dependability - Follows instructions, responds to management direction; Commits to long hours of work when necessary to reach goals.
• Initiative - Asks for and offers help when needed.
• Innovation - Generates suggestions for improving work.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance.

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion