2027 University Graduate - Technical Support Consultant

Adobe

San JosePosted Oct 29, 2026Discovered via the company's careers siteMatch locked

Full time1+ years exp

About the role

Join Adobe's Experience Manager (AEM) Customer Engineering team - the expert group at the front lines of helping enterprises craft, deliver and optimize digital experiences at scale. Our team supports AEM developers and business users across the globe, guiding them through performance tuning, problem solving, debugging complex issues and expanding what's possible with AEM as a Cloud Service. As an AEM Customer Engineering Intern, you'll get hands on exposure to one of the most powerful enterprise Content Management Systems in the world. You'll work closely with AEM experts to build internal tools that enhance customer support efficiency, improve workflows and streamline team operations. This is an incredible opportunity to learn how high scale systems are supported in production and to grow your technical and problem-solving skills in a collaborative, innovative environment. The work you'll do is unique - you'll dive into Adobe Experience Manager's modern cloud stack, which touches technologies such as:

Java, Sling, and OSGi frameworks
Adobe I/O Runtime and microservices
CI/CD automation through AEM Cloud Manager
Frontend frameworks like React and GraphQL

If you thrive in solving technical puzzles, enjoy working on tools that make other engineers more efficient, and want to contribute to real customer impact - this role is for you. All 2026 Adobe interns will be co-located hybrid. This means that interns will work between their assigned office and home. Interns will be based in the office where their manager and/or team are located, where they will get the most support to ensure collaboration and the best employee experience. Managers and their organization will determine the frequency they need to go into the office to meet priorities.

What You’ll Do

Learn AEM's technology stack - from authoring to publishing, from the backend (Sling, OSGi, Oak) to frontend frameworks (HTL, React).
Design and develop internal tools and automations to help Customer Engineering streamline diagnostics and support workflows.
Analyze and improve existing processes by identifying efficiency opportunities and building practical solutions.
Solve and investigate AEM issues, learning debugging techniques used in enterprise environments.
Contribute to internal documentation and wikis to support continuous information flow.
Engage in team discussions and standups, learning agile workflows and customer support methodologies.
Partner with internal stakeholders across Product Engineering and Customer Success teams to understand cross functional operations.

What You Need to Succeed

Currently enrolled full time and pursuing a degree in Computer Science, Information Technology or related technical field or equivalent degree required with an expected graduation date of December 2026- June 2027
1-2 years of experience with HTML, JavaScript, CSS, REST APIs, JSON, XML
Languages such as Java or Python - with an understanding of object-oriented principles
Excellent communication and collaboration skills

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We're on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let's Adobe together At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture , focus on people, purpose and community , Adobe for All , comprehensive benefits programs , the stories we tell , the customers we serve, and how you can help us advance our mission of empowering everyone to create. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more. Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com .

AI Use Guidelines for Interviews

Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process. At Adobe, we empower employees to innovate with AI - and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it's restricted during live interviews. See how we think about AI in the hiring experience .

Expected Pay Range

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $54,900 - $106,800 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In California, the pay range for this position is $73,800 - $106,800 At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

Application Window Notice

Nov 01 2026 12:00 AM If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Not included in the source posting: qualifications, benefits.

Skills

artificial-intelligencejavareactagileci-cdcssexpressgographqlhtmljavascriptpython

Who can apply

The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.

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