Win Coach Content & Enablement Coordinator
Kyndryl
Alajuela, Costa Rica; Flexible / RemotePosted about 1 month agoDiscoveredMatch locked
Remote5+ years expBusiness Operations
Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
Are you ready to shape how thousands of Kyndryl sellers discover, consume, and apply high‑impact content? As a
Win Coach Content & Enablement Coordinator
, you will be the force behind the content experience that empowers our global GTM teams. Your work will ensure our sellers have the knowledge advantage they need to confidently engage customers and win.
This is your opportunity to turn information into influence - transforming complex content into intuitive, actionable journeys that elevate seller readiness and accelerate growth.
As a Win Coach Content & Enablement Coordinator, you will bring structure, creativity, and governance excellence to the Kyndryl Win Coach (Highspot) platform. You will:
- Support GTM enablement programs, sales plays, solution launches, and field readiness through the Highspot (Win Coach) platform.
- Translate GTM strategies and motions into structured, intuitive, seller‑ready content experiences.
- Manage the full content lifecycle, including sourcing, organizing, publishing, tagging, auditing, and archiving.
- Ensure all content is accurate, current, high‑quality, and aligned with governance and business priorities.
- Execute and maintain the strategic content curation plan to support GTM outcomes.
- Collaborate with sales enablement leaders, marketers, solution experts, and cross‑functional teams to identify content needs and deliver timely assets.
- Design, build, and optimize Highspot pages, navigation, tagging, and metadata to enhance content discoverability and user experience.
- Monitor content engagement and usage data, applying insights to improve content strategy and platform performance.
- Uphold content governance standards to ensure consistency, compliance, and a trustworthy content ecosystem.
- Stay current on Highspot capabilities, enablement best practices, and industry trends while driving innovation and platform improvements.
Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work.
Required Technical and Professional Expertise
- 18+ months in current role.
- 5+ years of experience in sales enablement, sales operations, marketing enablement, or a GTM‑supporting role.
- Deep understanding of sales cycles, GTM motions, and field enablement needs.
- Strong organizational skills with exceptional attention to detail.
- Clear, compelling written and verbal communication abilities.
- Experience with content management systems - Highspot strongly preferred.
- Ability to thrive in both independent and highly collaborative environments.
- Bachelor's degree in Marketing, Communications, Business, or a related field.
Being You
The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.
What You Can Expect
Your career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.
From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Not included in the source posting: what you'll do, benefits.
Skills
artificial-intelligence
Who can apply
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