Wellness Associate (Part-Time) - The Wellness Center
Job Title
Reporting Relationship
Unit
Department
Campus Location
Summary of Position
The Wellness Associate is the first point of contact for all visitors, patients, and members either in person or via phone by offering excellent hospitality and providing customer service to create a welcome fitness and therapy environment. The associate will discuss membership and financial options, process transactions, and assist in completing any and all required paperwork. Within this role the Wellness Associate will be responsible in directing individuals, orienting them on proper equipment use, and instruction on injury prevention.
Duties and Responsibilities
- Provides courteous customer service through assistance on the fitness flor and at the front desk
- Works closely with both personal coaches and fitness instructors while promoting specialty and group exercise classes
- Orients clients to the center areas and assists visitors and members on how to properly use the equipment
- Promotes safety of clients under supervision with special emphasis on minimizing risk of injury
- With the use of procedural guides, discuss financial options and transactions with individuals as well as assist in completing paperwork
- Responsible for answering phones, offering informative responses, data entry, and balancing cash receipts
- When required, cleaning equipment, laundry, and dispensing food/beverages from The Wellness Cafe
- Additional duties may be assigned by the supervisor
Qualifications
Education
- High school diploma or GED
Required Skills
- Proficient computer skills
- Ability to work with the public in a team-oriented, physical fitness environment
- Computer/technology literate and able to learn about new technological ideas
- Ability to lift and carry up to 50 lbs, and on some occasions more than 50 lbs
- This position requires physical abilities such as balanc, crouching, kneeling, reaching, standing, stooping, along with rapid/simultaneous mental and muscular coordination
- Must be able to work closely with others, possess a positive attitude and be able to complete assigned tasks
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Not included in the source posting: about the role, what you'll do, benefits.
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