Web3 Product Manager
About the role
What is Bitrefill ?
The job
THE HARD PROBLEMS
This role exists because these challenges, and many more, remain open:
- Users hold assets across Arbitrum, Base, Solana, and elsewhere. Checkout needs to feel simple without obscuringthe complexity that actually matters.
- WalletConnect sessions drop, signing flows vary across wallets, and mobile browser behavior is inconsistent. A payment experience that works reliably across these conditions does not yet exist.
- When someone claims an airdrop or exits a lending position, they have liquidity. Reaching them at the right moment, without being intrusive, is an unsolved design problem.
- High-value users transact thousands per month. A $2,000 gift card purchase requires confidence that the system will work. That trust must be built into the product itself.
What you'll do
- Own product discovery, planning, and delivery for crypto-native features
- Conduct direct research with users who spend crypto daily: understand their setups, workarounds, and frustrations
- Write specifications with clear requirements and acceptance criteria; manage the backlog; ship end-to-end alongside engineering and design
- Make integration decisions about chains, wallets, and protocols, based on usage data rather than market hype
- Facilitate cross-functional coordination with compliance, marketing, support, and operations
- Represent Bitrefill in crypto communities and at industry conferences
Experience
- 8+ years in product management, ideally in payments, e-commerce, or fintech
- Track record of shipping products with real adoption
- Experience leading work across distributed teams and time zones
- Practical experience with DeFi: vaults, collateralized positions, bridging, gas dynamics
- Familiarity with wallet UX across desktop and mobile
- Ability to decompose large problems into shippable increments
- Skill in facilitating alignment across engineering, design, and business functions
- Clear written communication: specifications, decision documents, async updates
Working with AI
- AI is already part of the workflow: drafting specifications, building quick prototypes, improving written communication
- Able to close the gap between product thinking and technical implementation
- Self-directed use, not waiting for an AI strategy to be handed down
Mindset
- Skepticism toward hype, curiosity toward actual usage patterns
- Preference for shipping small things that work over large things that do not
- Comfort with ambiguity, paired with the ability to create clarity for others
Why Bitrefill ?
We've been making crypto actually useful since 2014. Remote-first before it was cool. You get real ownership, real trust, and a team that ships. The work is challenging. The people are sharp and creative. There's always someone to bounce ideas off, plus regular gatherings, meetups, and conferences to stay connected beyond the screen. If you're wondering whether this is for you:
- Who we are
- Why Bitrefill
Originally posted on Himalayas
Not included in the source posting: about the role, benefits.
Skills
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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