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DBS Bank

VP, Customer Experience & Operational Excellence

DBS Bank
SingaporePosted about 1 month agoDiscoveredMatch locked
Full-timeCustomer Services Jobs

About the role

DBS Bank Asia Central is seeking a Team Lead for Customer Experience to drive continuous improvement within the COO Office of the Consumer Banking Group in Singapore. You will ensure closed-loop VOC feedback and effective resolution of customer complaints, while leading strategic initiatives and regulatory-compliance efforts. You will oversee improvement plans, inspire frontline teams through the

Not included in the source posting: about the role, what you'll do, qualifications, benefits.

Who can apply

The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.

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