VoIP Network Engineer / Telecommunications Engineer
About the role
Job Title: VoIP Network Engineer / Telecommunications Engineer
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI
Employee Type: Regular
Percentage of Travel Required: Up to 25%
Type of Travel: Local
CACI is seeking an experienced VoIP Network Engineer / Telecommunications Engineer
Non-Secure Voice over Internet Protocol (VoIP) telecommunications network
Responsibilities
- Design, install, configure, operate, maintain, and sustain
Non-Secure VoIP networks and supporting telecommunications infrastructure
.
- Provide systems engineering, technical oversight, documentation, troubleshooting, and lifecycle support for enterprise IP telecommunications services.
- Support specialized
Command and Control (C2) communications systems
, including conferencing, alert and notification systems, networked voice, video, data, and non-secure switchboard services.
- Install, configure, administer, and maintain Cisco IP communications systems, call-processing platforms, gateways, IP telephone instruments, voicemail systems, video applications, and voice/video bridging technologies .
- Provide voicemail capabilities including recorded announcements, message notifications, forwarding, distribution lists, message storage, automated dialing and reply functions, and remote message retrieval.
- Design and install telecommunications cabling, equipment, hardware, and software required to expand, modernize, or enhance existing network services.
- Monitor network status, performance, and alerting systems to maintain
real-time network availability
, including remote applications and hardware supporting geographically dispersed locations.
- Provide end-to-end telecommunications connectivity, including equipment placement, infrastructure integration, endpoint installation, and connectivity within and external to customer environments.
- Configure and maintain telecommunications
logging, monitoring, and blocking security services
; review system logs and identify potential security or infrastructure improvements.
- Develop recommendations for telecommunications security, reliability, and infrastructure enhancements and coordinate implementation with designated customer personnel.
- Implement approved configuration changes, security controls, and
rule-based policies
across telecommunications systems.
- Install, operate, and maintain
Uninterruptible Power Supply (UPS)
equipment supporting non-redundant VoIP infrastructure to maintain service continuity during facility power disruptions.
- Apply knowledge of
DoD telecommunications policies, procedures, security requirements, and technical standards
when installing, configuring, administering, and maintaining Cisco IP systems.
- Provide real-time
conference scheduling, bridge management, troubleshooting, and connectivity support
for global IP and ISDN teleconferencing environments.
- Troubleshoot voice, video, network, hardware, software, cabling, and telecommunications connectivity issues and coordinate resolution across technical teams as required.
- Maintain accurate system configurations, network diagrams, technical documentation, operational procedures, and infrastructure records.
Qualifications: Required:
- Demonstrated experience supporting
VoIP, IP telecommunications, or enterprise voice communications environments
.
- Hands-on experience installing, configuring, administering, troubleshooting, and maintaining
Cisco IP communications technologies
.
- Experience supporting call-processing systems, gateways, IP telephones, voicemail, conferencing, and voice/video communications technologies.
- Knowledge of network monitoring, telecommunications infrastructure, cabling, and system availability practices.
- Experience troubleshooting complex telecommunications, network, hardware, and software issues.
- Knowledge of telecommunications security practices, including logging, monitoring, access controls, and rule-based policies.
- Experience developing and maintaining technical documentation, network diagrams, system configurations, and operating procedures.
- Ability to support enterprise and geographically dispersed telecommunications environments.
- Working knowledge of
DoD policies, procedures, and standards
• Experience supporting DoD, federal government, or mission-critical telecommunications environments
.
- Experience supporting
Command and Control (C2)
communications systems.
- Experience with global
IP and ISDN teleconferencing networks
.
- Experience with Cisco Unified Communications technologies and enterprise collaboration platforms.
- Knowledge of network resiliency, redundancy, continuity of operations, and UPS-supported telecommunications infrastructure.
- Relevant Cisco, networking, telecommunications, or cybersecurity certifications.
-
A culture of integrity.
An environment of trust.
A focus on continuous growth.
Not included in the source posting: about the role, benefits.
Skills
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
Read automatically from the employer's posting text. Always confirm with the employer — requirements can change after a job is published.