Vice President, Product Specialist - Fusion Customer Success

• Serve as a subject matter expert on Fusion platform capabilities, including data, analytics, and AI
• Provide technical expertise and guidance for prioritized use cases, webinars, and events
• Collaborate with stakeholders to understand business needs and recommend optimal Fusion solutions
• Support the development, documentation, and communication of common solution patterns to accelerate Fusion adoption
• Partner with Solutions Engineers and platform teams to ensure integrated and effective solution delivery
• Promote platform awareness, usage, and adoption through enablement activities and client engagement
• Track and report on adoption, usage, and satisfaction metrics to inform continuous improvement
• Advocate for best practices in data, analytics, and AI delivery and platform adoption
• Support cross-product platform initiatives and provide feedback to inform platform enhancements
• Foster strong collaboration across Fusion product, engineering, and client teams

• Hands-on experience with cloud-based data, analytics, and AI technologies in financial services or a related industry
• Ability to provide technical guidance and support for complex platform solutions
• Experience working directly with business, product, and engineering teams to deliver solutions to production
• Strong collaboration and communication skills across diverse stakeholder groups
• Demonstrated ability to drive platform adoption and client enablement

• Familiarity with Fusion platform components or similar enterprise data and AI platforms
• Experience with platform enablement, technical advocacy, or strategic implementations
• Knowledge of cloud-native architectures, controls, and best practices
• Passion for mentoring and developing talent
• Track record of delivering innovative data, analytics, and AI solutions at scale

If you're ready to make an impact and help shape the future of data and AI at JPMorganChase, we invite you to join our collaborative and innovative team.

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.