Vice President, Infrastructure & Operations
The Vice President of Cloud Infrastructure & Operations (VP I&O)
Key Responsibilities
- Introduces innovative, differentiating infrastructure and operations capabilities that enhance our overall competitive capabilities and enhance employee productivity.
- Defines, develops, and manages a comprehensive and integrated IT Service Management (ITSM) landscape, based on best-practice processes, disciplines, and AI-enabled toolsets to improve user experience.
- Drives alignment of I&O strategies to the organization's environmental, growth and governance goals.
- Develops and controls the annual I&O budget to ensure that it's consistent with the overall strategic objectives of IT and the enterprise and is within plan. Creates a culture of continuous cost optimization.
- Collaborates with the Chief Information Security Officer (CISO) to ensure I&O contributes to, embraces, and applies security strategy.
- Directs the development of an I&O sourcing strategy and provides executive oversight for strategic vendor and partner relationship management.
- Develops the maturity of I&O to improve efficiency, deliver new innovations and increase collaboration with other IT and business areas (e.g., through Agile, DevOps, platform, and product approaches).
- Drives the adoption of (and commitment towards) service improvements through a programmatic approach to continuous improvement which also measures impact and shares results.
- Establish and uphold comprehensive cloud security frameworks, ensuring regulatory compliance and proactively addressing security threats to protect sensitive data and intellectual property.
- Forge and nurture strategic partnerships with vendors and stakeholders to enhance infrastructure capabilities and support innovation, while leading contract negotiations to drive operational excellence.
- Cultivate a high-performance culture within infrastructure & operations team, fostering collaboration and innovation to achieve organizational goals and drive continuous improvement in operational outcomes.
- Embraces and introduces AI capabilities throughout the I&O landscape including end user experience, IT Ops, ITSM, Service Desk, and all areas of the team.
- Align infrastructure roadmaps with enterprise digital transformation priorities, including AI/GenAI adoption, cloud optimization, and regulatory requirements.
- Build credibility with executive leadership through flawless execution, transparent communication, and demonstrated linkage between infrastructure decisions and business value, risk reduction, and operational resilience.
- Integrate observability and resilience governance, ensuring observability investments demonstrably improve detection, diagnosis, incident recovery, and service availability.
- Build a future-ready I&O workforce by evolving talent strategy from traditional org structures to modern roles that support AI-driven automation, cross-skilling, and scalable resources.
Reporting Structure
Direct Reports
Travel Requirements
Physical Requirements
Working Conditions
Minimum Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field; a Master's degree is preferred.
- Extensive experience in a senior leadership role within cloud infrastructure operations in a complex, global organization.
- Demonstrated expertise in managing cloud environments, including Azure or Google Cloud Platform (GCP), and optimizing cloud networking architecture through technologies such as Zscaler..
- Comprehensive understanding of cloud security frameworks, compliance requirements, and risk management principles.
- Strong proficiency in application migration strategies, cost optimization techniques, and cloud governance best practices.
- Leadership experience with Azure Active Directory, Office 365, SharePoint, Teams, Identity and Access Management (IAM) solutions, and Multi-Factor Authentication (MFA) administration.
- Familiarity with managing distributed branch SD-WAN networks and WiFi capabilities.
- Exceptional leadership, communication, and stakeholder management skills, with the ability to drive consensus and inspire teams to achieve ambitious goals.
- Business acumen & strategic thinking: Ability to translate enterprise strategy into infrastructure roadmaps, align technical decisions with business priorities, and articulate infrastructure value in business and risk language.
Preferred Qualifications
Minimum Education
Preferred Education
Minimum Years Of Work Experience
Certifications
- Certified Cloud Security Professional (CCSP) preferred
- Microsoft Certified: Azure Solutions Architect Expert preferred
- Google Professional Cloud Architect preferred
- Certified Information Systems Security Professional (CISSP) preferred
- ITIL Certification preferred
Competencies
- Strategic Vision and Alignment: Demonstrate the ability to develop and execute a comprehensive cloud management strategy that aligns with organizational goals, ensuring effective multi-cloud environment administration and continual optimization for evolving business needs.
- Technical Expertise and Innovation: Exhibit extensive knowledge and proficiency in cloud networking architecture and infrastructure as code techniques, utilizing tools like Terraform, Ansible, and Kubernetes. Foster innovation by implementing advanced automation methodologies to enhance operational efficiency and agility.
- Security and Compliance Leadership: Lead initiatives to define, enforce, and audit robust cloud security frameworks, ensuring compliance with regulatory standards and proactively addressing potential security vulnerabilities and threats.
- Operational and Financial Acumen: Direct application migration strategies with minimal disruption, while strategically managing cloud costs through optimization techniques and resource rightsizing, ensuring fiscal responsibility and maximizing ROI on cloud investments.
- Identity and Access Management Expertise: Understanding of IAM and collaboration services, ensuring secure provisioning and access controls across platforms like Azure AD, Office 365, and OKTA. Implement role-based access strategies to safeguard digital assets.
- Vendor and Stakeholder Relationship Management: Cultivate and manage strategic partnerships with technology vendors and service providers, ensuring optimal service delivery and collaborative innovation to enhance cloud capabilities.
- Leadership and Team Development: Inspire and mentor the cloud infrastructure team, promoting a culture of excellence, collaboration, and continuous improvement. Empower individuals to achieve professional growth and drive organizational success.
- Complex Problem Solving and Decision Making: Utilize exceptional analytical and decision-making skills to solve complex cloud infrastructure challenges, ensuring seamless connectivity and performance across distributed networks and multiple cloud platforms.
Not the right job for you? Register your details at the 'Introduce Yourself' link (top right) and we'll be in touch! Job Location: SRS Distribution - McKinney 7440 State Highway 121 McKinney, TX 75070-3104 As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.
If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.
All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law. Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility. Should a Candidate be submitted to fill a position by a recruiting or staffing services agency ("Agency"), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.
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