Vice President - Head of Client Onboarding / Static Data - Operations

• Build and lead the broker-dealer Client Onboarding & Data function, including team structure, procedures, service standards, controls, metrics, and escalation protocols.
• Own the operational onboarding lifecycle and coordinate readiness across Front Office, Operations, Legal, Compliance, Risk, Finance, Technology, and other control partners.
• Oversee client and account setup, security setup, standing/static data, account-master and security-master activities, and associated data-quality controls.
• Create a single, disciplined intake and tracking process for new clients, accounts, products, and business initiatives, with clear ownership, dependencies, status reporting, and escalation.
• Partner with KYC/AML and other control functions to ensure required approvals and documentation are completed before operational activation; this role coordinates operational readiness and does not replace independent compliance ownership.
• Establish maker/checker controls, data validation, reconciliations, exception management, and periodic certification of critical onboarding and reference data.
• Develop service-level expectations and management reporting covering onboarding volumes, aging, cycle time, exceptions, defects, capacity, and key risk indicators.
• Lead onboarding readiness for strategic growth initiatives, new products, new desks, and platform conversions, including requirements, testing, implementation, and post-launch stabilization.
• Drive automation and workflow improvements across account master, security master, data warehouse, and related onboarding tools to reduce manual touchpoints and improve scalability.
• Act as senior escalation point for complex onboarding issues and ensure root-cause remediation of recurring defects.
• Recruit, coach, and develop a high-performing team with strong product knowledge, control discipline, and client-service orientation.

Basic Qualifications

• Bachelor's degree or equivalent practical experience.
• 8+ years of relevant experience in broker-dealer, capital markets, securities operations, client onboarding, reference/static data, or a closely related function.

Preferred Skills/Experience

• Demonstrated experience leading teams and managing complex, cross-functional operational processes.
• Strong understanding of broker-dealer operating environments, trade lifecycle dependencies, account structures, reference data, and operational controls.
• Experience designing procedures, controls, metrics, governance, and escalation frameworks.
• Experience building or materially transforming a client onboarding, account master, security master, or reference-data function.
• Experience supporting institutional fixed income and/or equities businesses and new-product launches.
• Experience with workflow, data-governance, or onboarding platforms and with UAT/conversion activity.
• FINRA registration(s) relevant to assigned supervisory responsibilities, or ability to obtain if required by the position.
• Strong executive communication, stakeholder management, and change-leadership skills.

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here .

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.