USLI Consulting AI Enablement (Senior Associate)
About the role
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Job Description Job description Service Line CBS Sub-service Line AWS Location Taguig City, Philippines No. of positions 1 Title USLI (Consulting - AI Enablement) - Senior Associate
Rank 65 Grade Type of Employment Permanent Overall Years of Experience 4-6 years Relevant Years of Experience 2-3 years Requisition Date Resource On-board Date Required Qualification
Position Summary As an Individual Contributor within USLI Consulting - AI Enablement,
- You will act as the central point of contact for Consulting AI-related inquiries, ensuring high-quality
and consistent service to a broad user base.
- You will assist Consulting practices in accessing and understanding AI governance and reporting
dashboards
- This role requires high flexibility to handle volume spikes triggered by organizational
communications and to adapt to changing priorities.
- Monitor AI tool license utilization and consumption trends.
- Notify practices when usage exceeds allocated budgets.
- Coordinate with stakeholders and connect users to the appropriate teams for issue resolution.
- Coordinate with stakeholders and connect users to the appropriate teams for issue resolution.
- Provide oversight and follow-up on requests and operational activities.
Skills Requirement Essential skills
- Exceptional communication skills (written and oral) for managing high-volume
email correspondence.
- Strong organizational skills with an eye for detail in tracking licenses and
compliance.
- Proficiency in MS Office (Word, Excel, PowerPoint).
- Ability to work effectively as part of a team while managing individual
deliverables Desired technical skills
- Experience in project coordination and supporting a Project Manager (PM) in
day-to-day operations.
- Exposure to AI tool usage and reporting.
- Flexibility to adjust to shifting priorities and evolving business needs
Desired Behavioural Skills
- Exceptional communication skills - both written and oral
- Demonstrate strong organizational skills and structured thinking abilities
- Maintain/update all project related trackers e.g Project plan, Risk tracker,
budget tracker etc.
- Demonstrate strong interpersonal and analytical skills
- Demonstrate an eye for detail
- Be flexible and willing to adjust responsibilities to align with developing
business needs Other requirements
- Flexibility to adjust to multiple demands, shifting priorities, ambiguity and
rapid change
- Responsible for supporting PM with the day-to-day management and smooth
operation of various projects.
Roles and responsibilities
Key Relationships
- EY leadership across functions, service lines and geographies
- EY Internal project teams around the world
Accountabilities
- Inquiry & Communication Management: Act as the primary point of contact for AI inquiries,
performing email triage and redirecting users to appropriate resources using standardized templates and FAQs.
- License Management: Handle manual provisioning of licenses for AI tools (e.g., ChatGPT
Enterprise) and coordinate with license management teams to ensure proper utilization.
- Compliance Tracking: Follow up on pending compliance requirements, such as attestation forms,
and maintain accurate trackers for issued licenses.
- Operational Support: Support the development of centralized resources like SharePoint sites and
knowledge bases to standardize responses.
- Project Coordination: Monitor and report on project constraints (Time, Cost, Scope) and maintain
project documentation, meeting minutes, and status reports.
- Technical Support (Optional): Opportunity to support the build-out of automation solutions (e.g.,
Power Automate) for trial management systems
Skill Set Requirement Matrix Technical Competency Requirement N/A Fundamental Awareness Novice Intermediate Advanced Expert Microsoft PowerPoint Essential ✓ Microsoft Word Essential ✓ Microsoft excel Essential ✓ Microsoft Project Essential ✓
Operational Competency Requirement N/ A Fundamental Awareness Novice Intermediate Advanced Expert Program/Project Management Essential ✓ Communication skills (Comprehend, Verbal & Written) Essential ✓ Initiate/Plan/Execute/Monitor & Control/Report/Close Essential ✓ Comms/Financial Management/ Integration/Procurement/ Quality/ Essential ✓ Project planning Essential ✓ Resources/Risk/ Schedule/Scope Essential ✓ Change Management Essential ✓ Business engagement: Change Governance, Strategy & Plan/Vision & case for Change/Culture alignment/Sponsors/Stakeho Essential ✓ 3 lder Management & Communications. Business Readiness: Plan readiness/Conduct readiness assessment/ Change impact analysis/Training /Aligning organisation & roles Desirable ✓ Business Adoption: Agree metrics/post implementation support/tracking & monitoring/lessons learned/transfer knowledge Desirable ✓ Organizing Desirable ✓ .
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Skills
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