Trial Class Manager | GCC
Kodland
Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, United Arab EmiratesPosted 23 days agoDiscoveredMatch locked
RemotePart TimeCustomer Service
📌 Role Snapshot
•
Position
Remote Trial Class Manager (Independent Contractor) - Arabic-speaking market
•
What you’ll do
Deliver 1:1 online trial lessons, assess the child's needs, recommend the most suitable Kodland program, and support the family through the enrollment decision
•
25+ hours/week on average
, mostly during
after-school / evening hours
on weekdays, plus
daytime weekend slots
•
Compensation
Fixed pay per completed trial lesson + performance-based bonuses (clear and structured bonus logic)
•
Training & support
A structured onboarding process with live training, guided practice, and a short assessment before you work with real families
If this structure matches your expectations and availability, please review the details below.
1. About Kodland 👨💻👩💻
Kodland is an international online school that helps children develop practical digital skills and learn how to use technology creatively and responsibly.
- We teach children aged
8–17
, offering programs in
Python, Roblox, Minecraft, Digital Creativity
, and other modern digital disciplines.
- Kodland operates globally, working with students and families across
Europe, the UK, the USA, CIS, Latin America, MENA
, and other regions.
- All classes are delivered
live via Zoom
, in
1:1 or small-group formats
, with a strong focus on
project-based learning
.
- Our mission is to help children grow into
confident, logical thinkers
with strong
technological literacy
and problem-solving skills.
🔗 Learn more about Kodland : Kodland - International Online Coding & Design School for Kids (5-17)
In this short video, you’ll see
- what a
typical working day
looks like for a Trial Class Manager,
•
when and how
TCMs usually work during the week and weekends,
- how a
real trial lesson flows
, from the first minutes to the final conversation with the parent.
👉 Please watch this before applying - it will help you decide if this role fits your lifestyle.
3. What Does a Trial Class Manager (TCM) Do? 🎧
A
Trial Class Manager (TCM)
is responsible for delivering the
very first online trial lesson
and guiding families through their initial decision about learning with Kodland .
During each trial session, you will
- Meet the
child and at least one parent
via Zoom.
- Build rapport and ask targeted questions to understand the child's
background, interests, goals, and prior experience
.
- Lead a
short hands-on activity
(simple coding, game logic, or digital task) using our prepared materials.
- Recommend the
most suitable program and learning format
, based on the child's needs and engagement during the trial.
- Answer questions, handle
basic objections
, and guide the family toward a
clear “yes/no” decision
regarding enrollment.
This role is a combination of
- 🎓
Education
- explaining concepts clearly and keeping the child engaged
- 🗣
Communication
- listening carefully, asking the right questions, and adapting your approach to each family
- 💼
Sales
- demonstrating value, discussing pricing transparently, and confidently closing when there is a fit
⚠️
Important to note
This is
not a pure teaching role
and
not a scripted call-center position
. You will be provided with structure, materials, and guidance - but you are expected to
think independently, adapt to each family, and actively lead the conversation
.
Must-haves
•
Clear, confident spoken Arabic & English
- A
reliable laptop or PC
with a working webcam and microphone
•
Stable internet connection
suitable for uninterrupted Zoom video calls
- A
quiet, professional workspace
with your
camera turned on
•
Consistent availability of 20–25 hours per week
during
prime time
(weekday afternoons/evenings + daytime weekend hours)
- Genuine comfort communicating with
Nice-to-haves
- Background in
sales, customer service, customer success, tutoring, or coaching
- Any prior experience working with
children and/or parents
- Experience working
remotely
and managing your own schedule independently
When do TCMs usually work?
•
Weekdays
primarily between
16:00–22:00 Egypt time
•
Weekends
primarily between
10:00–20:00 Egypt time
The standard setup includes
5 working days per week
, with
•
1 weekday off
, and
•
1 day off on Friday or Saturday
.
Exact hours are negotiable, but
consistent weekly availability is required
so we can plan schedules in advance and reliably allocate trial classes.
The usual setup looks like this
•
After passing probation period
You start with
15 trial class hours per week
, plus around 3
administrative hours
(1:1s, team meetings, internal webinars)
•
As you gain experience
Your schedule typically increases to
20 trial class hours per week
, plus administrative hours
•
Top-performing TCMs
Have the opportunity to increase up to
25 trial class hours per week
📌
Note
Administrative hours are paid at the same rate as completed trial classes.
Availability & professionalism
You set your availability together with your Team Leader
in advance
, and we expect you to
honour the time slots you open
, so families are not left waiting.
That said, we understand that
unexpected situations and force majeure can happen
. We approach scheduling
humanely and reasonably
- the key expectation is
professional communication in advance
whenever changes are needed so that everything can be handled smoothly.
6. Compensation & Income Model 💶
This is an
independent contractor role
with
performance-based income
. Payments are made in EGP twice per month.
🔑 How Your Income Is Built
•
Base Payment
You receive a fixed payment for every
completed trial class
.
•
Bonus Income
You earn a
percentage of your total monthly sales
.
The higher your conversion rate, the higher your bonus percentage.
Current Model
•
100 EGP per completed trial
•
3%, 4.5% and 6%
of total monthly revenue (depends on your monthly revenue)
💰 What This Means in Real Numbers
The examples below are based on real internal averages.
📌 These figures reflect a
part-time role
•
Early stage / newcomers
~ up to
400$ per month
(base + bonus)
•
Stable performers
~ up to
700$+ per month
•
Top performers
can reach up to
1200$+ per month
💡
We actively support our managers with regular feedback and performance analysis, as well as ongoing training, webinars, and best-practice sharing. Our goal is to help you grow into stronger performance and, as a result, higher income.
At the same time, it's important to understand: income growth doesn't happen instantly and depends on personal skills, learning speed, consistency, and effort. Progress comes step by step. If you're motivated to learn, reflect, and continuously improve, this role offers real earning potential - even with part-time hours!
7. Training & Hiring Journey 🧭
We don't send you straight into real classes. There is a
clear and structured training journey
before you start working with real families.
1️⃣ This page + Application Form
You carefully review this page and submit the application form at the bottom.
2️⃣ Recruiter Interview (≈20 minutes, Zoom)
A short call to check your technical setup, English level, basic fit, and expectations.
3️⃣ Training Phase: Self-Study, Webinars & Practice
You get access to our
learning platform
with all the core materials needed to succeed as a TCM.
This phase includes
- structured
self-study
materials,
- live
webinars
explaining the role, income model, schedule, and tools,
- practical sessions and
guided role-plays
with feedback.
4️⃣ Assessment Phase: Simulated Trial Classes
You complete
simulated trial classes
with trainers and your future Team Lead to confirm you're ready to work with real families.
If needed, you may receive feedback and a second attempt.
5️⃣ Onboarding & First Real Trials
You sign your contractor agreement, get access to all tools, and start your
probation period
with real families and clear performance expectations.
⏱
Timeline
The typical time from application to starting real trial classes is
around 2 weeks
, depending on training schedules and your participation speed.
You will likely enjoy this role if
- You enjoy
talking to people
, asking questions, and understanding their needs
- You stay focused on learning and improvement, even when results don't come immediately.
- You're comfortable working evenings and on one weekend day.
- You are
self-disciplined
and can work remotely without constant supervision
- You genuinely care about
children’s learning and growth through technology
- You are motivated by
performance-based income
and improving your results over time
This role is probably not a good fit if
- You're looking for a
traditional 9–5 role with a fixed salary
- You feel uncomfortable
selling, discussing prices, or guiding people toward a decision
- You strongly prefer
not
to work evenings or weekends
- You don't want to be
on camera
or communicate directly with parents
- You find it difficult to
manage your own time
in a remote setup
9. What Happens After You Apply? ⏭️
•
You submit the application form below.
- Our team reviews your availability, technical setup, and basic fit.
- If there's a match, we invite you to a
20-minute Zoom interview
with a recruiter.
• After the interview, you'll clearly know:
- whether this role is a good fit for you, and
- whether you're invited to join the next
Welcome Webinar & Training group
.
If it's not a match (for example, due to availability or expectations), we'll let you know as well.
Originally posted on Himalayas
Skills
python
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
Read automatically from the employer's posting text. Always confirm with the employer — requirements can change after a job is published.