Track Manager (Tools & Automation)
Job Summary
Key Responsibilities
Key Responsibilities
• Design, develop, and maintain automation workflows using vRealize Orchestrator (vRO) and Microsoft SCORCH
• Automate infrastructure lifecycle activities , including:
• VM provisioning and decommissioning
• OS and application patching
• Start/stop, scale-up/down, and housekeeping activities
• Create and enhance custom workflows, actions, and runbooks for infrastructure automation
• Develop and maintain PowerShell and Shell scripts for Windows and Linux-based automation
• Integrate orchestration tools with VMware, ITSM tools, monitoring tools, and third-party systems using APIs
• Perform installation, configuration, and upgrades of automation/orchestration tools
• Identify and remediate tool-related vulnerabilities and ensure security compliance
• Troubleshoot automation failures and provide L2/L3 support for orchestration platforms
• Optimize existing workflows for performance, reusability, and scalability
• Maintain proper documentation for workflows, integrations, and automation processes
• Collaborate with infrastructure, operations, and platform teams to identify new automation opportunities
Skill Requirements
Required Skills & Qualifications
• Strong hands-on experience with:
• VMware vRealize Orchestrator (vRO)
• Microsoft SCORCH
• Excellent scripting skills:
• PowerShell
• Shell scripting (Bash)
• Proven experience in infrastructure automation (compute, OS, VM lifecycle)
• Experience in building multiple end-to-end automation workflows
• Good understanding of:
• VMware / Virtualization concepts
• Windows and Linux environments
• Experience with tool upgrades, patching, and vulnerability remediation
• Working knowledge of REST APIs and system integrations
• Ability to work independently with minimal supervision
Other Requirements
Good to Have (Preferred)
• Exposure to ITSM tools (ServiceNow, BMC Helix, etc.)
• Knowledge of cloud platforms (Azure/AWS) and hybrid automation
• Experience with other automation tools (Ansible, BMC AO, Terraform)
• Understanding of CI/CD or DevOps automation concepts
Soft Skills
• Strong analytical and troubleshooting skills
• Good communication and documentation abilities
• Proactive mindset towards automation and process improvement
Not included in the source posting: about the role, benefits.
Skills
Who can apply
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