TechOps-EWM Functional -MANAGER GDSN02

• Provide day to day Application Management support for SAP Applications across IT Service Management including service requests, incident management, enhancement requests, change management and problem management as Level 2 or 3 Application Management Specialist

• Lead and Coordinate the Resolution of Complex Technical issues and System Outages including root cause analysis and corrective action.

• As an SAP EWM Consultant, you will play a key role in designing and implementing SAP EWM solutions on S/4HANA to optimize warehouse operations and improve supply chain efficiency.

• Collaborate with internal and external stakeholders to gather requirements, assess business needs and provide advice on SAP EWM solutions and designs.

• Develop and maintain documentation including configuration, user guides and test scripts.

• Mentor and train junior SAP EWM Team Members, sharing best practices and providing guidance on issues and troubleshooting techniques.

• Keep abreast of industry trends, emerging technologies and SAP best practices to drive operational efficiency through automation and innovation

• articipate in on-call rotation and provide off hours support as needed to ensure the availability and reliability of critical SAP systems.

• Available to work on shift hours depending on the requirement of the client

• Bachelor's degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences.

• 7+ Years of experience required in one or more areas within SAP Extended Warehouse Management preferably with Global client

• Team Leadership & Management: Lead, mentor, and manage a team of developers, fostering collaboration and high performance.

• Proven experience in designing complex integrations, cloud applications, and security architectures.

• Responsible for providing support SAP EWM module incidents, ensuring minimal disruption to operations.

• Support incident solving by analyzing incidents raised by users and provides solutions.

• Working closely with customers and teams to ensure issues and requests are followed-up and addressed timely.

• Handle change requests with a clear understanding of new business requirements.

• Proficient in business process mapping, configuration, and end-user training;

• Understand business needs and deliver solutions to make processes more efficient and simpler whenever possible.

• Cross-functional communication skills; experience in offshore/onsite model.

• Defect resolution and defect analysis related to EWM.

• Ability to work with minimal guidance or supervision in a time critical environment.

• Strong communication, collaboration, and leadership skills with the ability to work effectively in a global, cross functional team environment.

• Flexibility in managing work hours due to the volatile nature of Application Management work including ability to do shifts and being on call for critical business requirements

• Functional Expertise: Deep understanding of warehouse processes, including inbound and outbound logistics, stock management, storage bin strategies, warehouse task optimization, and integration with SAP; Transportation Management (SAP TM).

• Well versed with Sourcing & Procurement process:

• SAP Certification in SAP EWM

• A team of people with commercial acumen, experience and enthusiasm to learn new things in this fast-moving environment

• An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide.

• Opportunities to work with EY Data practices globally with leading businesses across a range of industries

What we offer you

At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Are you ready to shape your future with confidence? Apply today.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.