Technical Customer Service Supervisor

• Lead, coach, and develop a team of three Technical Customer Service Specialists.
• Manage and support technical and project inquiries related to CEAG Ex power distribution systems and configured products.
• Specify and prepare quotations for hazardous area distribution panels and associated solutions.
• Provide technical support to customers and sales teams within the oil & gas, offshore, and industrial sectors.
• Ensure enquiries, quotations, and orders are processed in accordance with Eaton policies and internal procedures.

• Degree, diploma, or certification in Electrical Engineering or a related technical discipline.
• Minimum 5 years of relevant experience in a technical customer service, engineering, project support, or similar role.
• Experience within the oil & gas, offshore, marine, or other industrial sectors is highly desirable.
• Previous people leadership or supervisory experience is advantageous.

• Strong technical knowledge of electrical systems, ideally including hazardous area (Ex) equipment, power distribution panels, or industrial electrical solutions.
• Excellent customer-facing and stakeholder management skills.
• Strong project coordination, problem-solving, and organizational abilities.
• Experience working with SAP, CRM systems, and Microsoft Office applications.
• Ability to manage multiple priorities and complex customer requirements in a dynamic environment.
• Strong written and verbal communication skills in English.
• Norwegian language skills are preferred.
• Collaborative, proactive, and results-oriented mindset with a high level of accountability.

• Fully remote role based in Norway.
• Flexible working hours that support work-life balance.
• Opportunity to lead and develop a small, highly skilled technical team.
• Career development opportunities within a global power management company.
• Exposure to innovative CEAG and GEIS technologies serving critical industrial and offshore applications.
• Inclusive and collaborative company culture focused on continuous learning and growth.
• Competitive compensation and benefits package.

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates' privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.