Technical Account Manager

Qualys

New South WalesPosted 2 days agoDiscoveredMatch locked

Full time2+ years exp

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About the role

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Job Description Summary

The Technical Account Manager specialises in renewing, up-selling, cross-selling, and closing maintenance/service/license contracts for assigned region or account(s). Must be based in Sydney, Australia, to support customers across the Sydney region. Ensures customer awareness and understanding of applicable product elements and contractual implications. Must meet sales objectives, e.g., quota, productivity requirements.

Description

As a Qualys TAM the candidate will hold responsibility for both the technical and sales contact with enterprise selected customer in order to manage business, establishing and growing strong relationships at all levels of business seniority within the customer's management. The ideal candidate will work autonomously, identifying and successfully working on customers' needs and plans and interacting with your management on key topics and milestones of the activity.

Responsibilities

Maintain and develop business and technical relationships at all levels to identify

and develop potential new business opportunities within aligned accounts

Deliver engaging sales presentations that are relevant to the audience
Demonstrate, prove and align product capabilities to support customer goals
Respond to customer questions on technical and business-related issues,

including RFIs/RFPs

Actively promoting, managing and supporting POCs / POVs
Provide accurate forecasting on Sales pipeline
Maintain sales admin records and completing sales reports when necessary
Carefully monitor the quality of all services Qualys delivers to the customer
Raise any necessary alert for the customer's business or technical situation in a

timely manner

Act as the customer champion within Qualys
Work with Product Management, Marketing and Engineering teams to drive

customer requirements

Travel onsite regularly to meet with customers to be an extension of their security

team

Qualifications

The ideal candidate will be self-motivated with knowledge of IT security and compliance and used to control typical business and sales processes. Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports. Organised and analytical, able to find solutions to obstacles through creative and adaptive approaches.

Bachelor's degree
2-3 years relevant experience
Excellent written and oral English
Excellent written and oral communication skills
Proven ability to work autonomously on your assigned disciplines and/or tasks
This is a sales role so familiarity with customer presentations and negotiations is

desired. Keep sales admin up to date and complete sales reports when necessary.

Experienced at blending technical details with commercial requirements and

communicating such matters in a customer-oriented way.

Able to handle multiple and sometimes conflicting customer priorities.
Able to travel throughout the sales territory

Desired Attributes:

Knowledge of key technologies and subjects including TCP/IP and networking,

Vulnerability Management, Policy Compliance/Audit Tools, Network Security, Web App Security, Endpoint Detection and Response, File integrity Monitoring Patch management, Cloud Security, Containers, DevOps cycle and API scripting (curl, python, ...

Not included in the source posting: about the role, benefits.

Skills

devopspythonproduct-management

Who can apply

The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.

Read automatically from the employer's posting text. Always confirm with the employer — requirements can change after a job is published.