Team Manager, Program Management
APL Logistics
SingaporePosted about 1 month agoDiscoveredMatch locked
Full-timeCustomer Services Jobs
About the role
Description The incumbent is responsible for customer stabilization, retention, and optimization, ensuring stability in the customer experience. The incumbent will lead a team of program managers and establish clear KPIs and SLAs for defined customer programs, ensuring clarity of understanding and program execution expectations. With the help of their team, they will own the strategic operational
Not included in the source posting: about the role, what you'll do, qualifications, benefits.
Who can apply
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