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Tata Teleservices

Team Lead - Priority Support Center

Tata Teleservices
Hyderabad, TelanganaPosted 5 days agoDiscoveredMatch locked
Full TimeCustomer Services Jobs

About the role

Description Job responsibility Responsible for handling teams in an operations of an integrated (calls/emails/complaints) contact center for Voice & Data products (including all KRAs and KPIs defined for this process) for Priority customers Handling of escalations on Voice & Data products Handling team KPIs/KRAs Keeping the team continually motivated in achieving the team goals Developing a strong

Not included in the source posting: about the role, what you'll do, qualifications, benefits.

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